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Communications Manager

| Austin

Khoros is looking for a communications manager to be an integral driver of our integrated corporate communications and public relations program including media relations, thought leadership and message development to bolster awareness of the Khoros product innovation story and mission. As a Communications Manager, this person will touch both internal and external facets of communicating the Khoros brand. The three primary responsibilities that this person will own are: public relations, event content, and branded content editing. This person may also lean in on larger communications and marketing team initiatives as needed such as internal comms efforts. This role reports into the Senior Director of Marketing Communications. 

 

Job Duties: 

  • Handle all inbound and outbound PR efforts with the support of a contractor, including press releases, quick-turn pitches, bylines, and other thought leadership pieces.
    • Own our overall PR strategy, including creating and maintaining our executive platforms
    • Lead our awards strategy (research, manage, and submit)
    • Lead our speaking engagement strategy (research, recommend, and manage)
    • Review HARO opportunities
    • Respond to the press inbox
    • Main POC for Trendkite (tracking/reporting)
      • Note: this will be a joint effort in setting up and maintaining; our goal is to fully automate competitive analysis
    • Manage our relationship with PR Newswire (planning, uploading, managing issues)
    • Own executive presentations
    • Draft bylines and press releases
    • Build relationships with reporters 
  • Manage all mainstage content for our marquee annual customer event and internal Sales Kick Off Event
    • Securing customer speakers
    • Mapping out mainstage content for a consistent narrative for attendees
    • Assist in crafting compelling narratives for all speakers
    • Manage timelines for production of content
    • Act as production manager at the event ensuring all logistics of the presentation are smooth
  • Assist in maintaining brand voice internally by reviewing all HR/Talent emails to all staff. 
    • All internal communications (emails, company-wide slack messages, internal documents or presentations) will be funneled through this person to create or edit to adhere to the Khoros brand.
  • Additional marketing team support on larger initiatives.

 

Minimum Requirements:

  • 5-7 years of work experience in marketing, journalism or communications, ideally working for a technology company or agency.
  • Excellent writing, editing, and storytelling skills with a keen attention to detail.
  • You have deep media relationships, a finger on the pulse of customer experience trends, and the passion to pursue opportunities that are high-impact.
  • Understand industry issues relating to products, product categories, technologies, primary and competition and general issues facing the industry.
  • University degree in Communications, English, Journalism or a related discipline.
  • Strategic thinker with a passion for digital customer engagement, digital marketing and brand development
  • Work experience in B2B or enterprise software is a plus.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases

Location

7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
We provide breakfast tacos on Tuesday with light breakfast items available everyday (yogurt, etc.). Employees get free lunch on Monday, Wednesday, Thursday and we have lunch drop available Tu and Fr.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
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