Customer Marketing Manager at Invicti Security

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Invicti Security, a global leader in web application security,  is looking for a Customer Marketing Manager to create customer advocates and accelerate the growth of our existing customer base by executing creative, out-of-the-box customer marketing campaigns.

As the Customer Marketing Manager at Invicti, you will work closely with the customer success and product marketing teams to create marketing plans based in ABM (Account Based Marketing), demand generation, and field marketing to influence the post-sale customer journey to drive product engagement, vocal advocacy, rapid expansion, and renewals. 

What You’ll Be Doing:

  • Developing and executing campaigns based on customer journey stage across a variety of channels to drive product adoption, usage, upsell, and retention
  • Working cross-functionally with Customer Success, Product Marketing, and Marketing teams to develop the customer marketing strategy
  • Measuring, analyzing, and optimizing programs to determine impact and identify opportunities for improvements
  • Owning marketing communication to our customer base to increase product knowledge/usage and engagement with our webinars, events, and training.
  • Planning and facilitating the logistics of in-person and virtual user groups, customer events, webinars, and customer advisory boards
  • Building customer marketing artifacts and copy
  • Maintaining a steady supply of vocal customer advocates to meet the demands of sales reference requests, case study needs, PR/speaking engagements, and reviews on 3rd party sites

What You'll Need:

  • Minimum of 2-4 years of experience within a marketing role
  • Demonstrated ability to create close alignment with sales and customer success
  • Demonstrated experience planning, executing, and measuring the effectiveness of field events
  • Excellent written and verbal communication skills
  • Working experience with Marketing Automation Platforms (Pardot is a plus)
  • Familiarity with campaign reporting including use of tools like Salesforce, Demandbase, and Tableau
  • Strong attention to detail
  • Ability to learn the cybersecurity market, buyer, and our value proposition

Why Invicti?

  • Invicti has been identified as one of the Top Workplaces of 2020 by the Austin American-Statesman and one of 2021 Best Places to Work in Austin by Built In!
  • Gartner Magic Quadrant Recipient 2021 (Application Security Testing)
  • No. 16 on Inc. Magazine’s List of the Fastest-Growing Private Companies in Texas
  • Competitive compensation
  • 100% employer-paid health benefits & 401k match
  • A culture that emphasizes personal and professional growth
  • Adult-life balance is deeply important to us - we have a discretionary time off policy & flex-remote work approach
  • We’re a social bunch - from office ping-pong tournaments to virtual concerts (aka the “new normal”)
  • Office space that cultivates creativity through an open and collaborative workspace
  • We are quite eclectic, including artists & musicians, former pro athletes, entrepreneurs, brew masters & distillers, gamers, and many questionable golfers. Come see FORE yourself!

Invicti is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ModemizrLibraries
    • Twitter BootstrapLibraries
    • DevExpress ChartsLibraries
    • ASP.NETFrameworks
    • vue.jsFrameworks
    • Knockout JSFrameworks
    • Microsoft SQL ServerDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MailgunEmail
    • MarketoLead Gen

Location

We are housed in the revitalized St. Elmo warehouse district next to plenty of local breweries/wineries/distilleries, food trucks, and restaurants!

An Insider's view of Invicti Security

What’s the vibe like in the office?

The team is great!!! We work hard to bring the world's best DAST products to the world's biggest companies. It's a great atmosphere where we aren't just co-workers, we're friends too. Be ready for snowball fights, ping pong tournaments, and happy hours. We love it!

These Guys

Account Executives

What's the biggest problem your team is solving?

The biggest opportunity my team has is to adopt an account-based marketing perspective. Historically, our product excellence has allowed us to effectively capture the existing market demand. However, to continue to grow, we must proactively create demand by reaching the right buyers with a tailored message for each stage in the buying journey.

Ann

Director of Marketing

What makes someone successful on your team?

Successful team members are builders and self starters! They enjoy collaboration and look for ways to make positive impacts to our team and across the organization. We work together and rally around each other to ensure we all succeed! We are a true team, so any successful team member needs to be a true team player!

Bebe

Manager of Customer Success

How do you empower your team to be more creative?

I’m lucky to have an eclectic team with individualized perspectives. Mixed views are a great resource for creativity because you can coalesce independent ideas into singular unique ones. I like enabling that by integrating open dialogue into our day-to-day workflows. This stream of unfiltered communication constantly hatches new and creative ideas.

Peter

VP of Performance Marketing

How has your career grown since starting at the company?

I originally joined Invicti as an SDR, and I really wanted to figure out a way to show my work ethic, and make an impact quickly. I continued to chip away at that vision, and opportunities started opening up. Fast forward to today, and now I get to help coach and guide people in the direction they would like to go, and I love it!

Joe

BDR/SDR Manager

What are Invicti Security Perks + Benefits

Invicti Security Benefits Overview

Work life integration is deeply important to us – we have frequent office events, team outings, and happy hours
Office environment that cultivates creativity through an open and collaborative workspace
Competitive compensation
100% employer paid Health, Dental, and Vision Insurance for employee only coverage
Casual dress all-day, everyday
Kitchen stocked daily with tasty snacks, fruit and drinks
Culture that emphasizes personal and professional growth

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Invicti has culture and employee engagement committees that meet regularly to get the pulse on what events, food, wellness programs, etc people would like to see in the upcoming quarters.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Invicti Security team members can contribute towards their FSA
Disability Insurance
Short and Long Term disability policies are optional employee-paid plans
Dental Benefits
Our dental plan covers 100% of expenses for the employee and 50% for dependents
Vision Benefits
Our vision plan covers 100% of expenses for the employee and 50% for dependents
Health Insurance Benefits
Our health insurance plan covers 100% of expenses for the employee and 75% for dependents at our base level plan.
Life Insurance
We provide life insurance up to $50,000 at no cost to the employee.
Mental Health Benefits
We have an Employee Assistance Program in addition to our employer sponsored health coverage
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Invicti. provides employees with a 401(k) matching plan managed by TransAmerica. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer paid Parental Leave to employees who are new parents, allowing them time to bond with and care for their child. We also grant additional recovery time for employees who have given birth.
Flexible Work Schedule
Invicti Security. provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Our teams and leaders are working remotely due to Covid19. Remote work is extended to 2021 BUT we love to collaborate and be on-site with each other and can't wait until it's safe enough to return.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 12 weeks of unpaid family medical leave.
Company sponsored family events
Invicti Security sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Invicti Security hosts company outings Quarterly.
Game Room
Stocked Kitchen
Our kitchen is stocked twice weekly with snacks and beverages selected by team members! Everything from spicy chicharrones to flavored Waterloo sparking water. We make an effort to Shop Local!
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site lot parking.
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Invicti Security. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
We host lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Time allotted for learning
Invicti Security supports continuing education/development
Customized development tracks
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