Demand Planning Analyst at Literati

| Austin
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The Demand Planning Analyst will be responsible for developing a demand forecast, assist in supply planning model through the analysis of trends, historical demand, customer input, keep rates, churn and etc.. Through close collaboration with Marketing, Finance, BI and Operations, this position will develop a demand forecast and inventory replenishment model that drives the acquisition of inventory, improves inventory KPIs and delivers optimal customer service levels. The successful candidate will be resilient to the constantly changing demands of a fast-growing start-up. 

What You'll Do...

  • Develop and execute product demand plans to meet organizational goals.
  • Process and analyze sales, product attributes, and user data for feature engineering that would improve model performance. 
  • Find creative ways to reduce MAPE, etc.
  • Provide support in developing seasonal demand forecasts and anticipate customers reactions to the marketing and growth
  • Assist in Supply Planning models for inventory purchases and execution.
  • Monitor Sales signals, inventory and capacity planning for risk Maintain demand plan to ensure cost-effectiveness and to meet customer demands
  • Assist in risk assessment and mitigation activities.
  • Mentor and train other Planners as needed.
  • Address demand related queries and issues in a timely manner.
  • Identify opportunities to meet customer demands during constrained supply.
  • Maintain demand planning processes and systems to improve forecasting accuracyBuild theoretical models as needed to drive growth and profitability


Who You Are...

  • We are a massively growing startup; must be able to work with ambiguity and fast changes. Week over Week, Day over Day
  • Someone enjoys processes that are nonexistent or weakly developed and build or improve them quickly from scratch.
  • Hunger for data accuracy analytics with a desire to create perfect models.
  • Flexibility to work across different software sets, Looker, Excel, SQL and etc.


What You'll Need...

  • Bachelor’s degree in Data Science, Logistics, Finance, Supply Chain, or related field preferred and 2-4 years of relevant experience.
  • Background demand forecasting for eCommerce companies with overseas suppliers.
  • Experience planning within reverse logistics, as well as prior experience and/or knowledge of major forecasting systems/software preferred.
  • Supply Chain or Demand Planning with subscription box services.
  • Business Certifications and/or training are preferred.
  • Appropriate certifications are: APICS, CSCP/CPIM, and Six Sigma.



Literati is dedicated to cultivating and preserving a culture of inclusion and connectedness. We believe in the power of literature as a transformative form of technology that helps us see, and reflect upon, our common humanity. A great workplace should do the same—see, reflect, and celebrate the experiences, knowledge, innovation, self-expression, and talent of a diverse array of people. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, neurological and physical ability, sexual orientation, and beliefs.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases


The Literati office is in the heart of East Austin. Close to a myriad of food, bars, and right off of the train line!

An Insider's view of Literati

How would you describe the company’s work-life balance?

You do the work, so you deserve the rest. Your individual work-life balance will vary based on the team that you work with, but in Customer Support, our associates can expect to regularly have a 40-hour work week and be paid time-and-a-half for extra hours worked. We also have regularly scheduled work-from-home hours!

Ashley Horton

Sr Customer Support Manager

How do you collaborate with other teams in the company?

We pride ourselves on being a small team in order to stay nimble, so collaboration across teams is as easy as turning around and chatting with colleagues a few desks away. We’ll break out for working sessions as we dig into specific projects, gathering feedback from key stakeholders in order to set a roadmap in motion.

Mike Tully

Sr Software Engineer

What makes someone successful on your team?

Humility, grit, courage, and dedication (on a cellular level) to building the world’s most beloved literary brand. Expertise in one’s craft is critical, but an expert with a beginner’s mind is far more likely to innovate in unprecedented ways. As stewards of the book object, our team’s success rests in our ability to sow empathy at every turn.

Kelly Carroll

Co-Founder/Creative Director

What unique initiatives do you have that encourage innovation?

One thing I love from my time at Google was "20% time" which allows people to spend up to one day a week working on a passion project that doesn't necessarily tie into the roadmap. Just eliminating all process and approval is a critical first step. Innovation looks absurd out the gate.

Jess Ewing


What’s the vibe like in the office?

The office space is for makers who answered the call to adventure. We thrive at the intersection of artisan-crafted daydreams and cutting-edge tech. You’ll see people that are laser-focused on driving progress to OKRs. We think for ourselves, understand how our strategies impact others, and never settle for less than world-class brand experiences!

Vanessa Castañeda

Manager of Partnerships

What are Literati Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
We offer employees Free on-site parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Professional Development Benefits
Promote from within
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