Digital Channel Marketer - Onsite

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The onsite digital channel marketer is responsible for planning and managing marketing programs across WFM.com. This role will develop onsite marketing campaigns that ensure category & business program goals are met, while maintaining and optimizing channel KPIs. The ideal candidate will have excellent communication skills, take an analytical approach to problem-solving and will have a proven track record of planning, executing and tailoring campaigns based on data and insights.

Responsibilities:

  • Manages the strategy and execution of onsite marketing campaigns, including planning, building, QA, deployment, testing and reporting.
  • Serves as the single-threaded leader for digital/website mar-tech tools, including CMS.
  • Uses website CMS to make website updates and create new landing pages for global marketing and regional programs.
  • Develops and analyzes onsite channel performance metrics and conducts monthly program review to drive future marketing decisions and optimize activation strategies.
  • Maintains KPIs and partners with analytics stakeholders to configure reports and proactively monitor campaign success and business results.
  • Partners with external and internal technical partners to ensure digital tech enhancements are communicated to appropriate team members.
  • Contributes to project workflow and technical requirements related to website development.
  • Builds relationships with store, region, and key marketing Team Members to leverage new initiatives and document best practices.
  • Partners with IT and cross-functional stakeholders to ensure effective and aligned participation on product development initiatives.
  • Defines and executes on test and learn protocol and parameters.
  • Champions positive working relationships with cross-functional stakeholders and with third-party vendors and service providers.
  • Remain current and informed on industry trends, new offerings, and interactive technologies.
  • Use a test and learn approach to optimize program effectiveness, leverage reporting and analytics to analyze onsite campaign performance to drive marketing creative and messaging efficacies.

Skills:

  • Understands the role of onsite channels as part of a digital media mix – and how owned, paid, and earned media fit together as part of the overall marketing strategy.
  • Understands onsite KPIs and how channel engagement metrics relate to the broader marketing ecosystem.
  • Excellent written and verbal communication skills, technical writing experience is a plus.
  • Able to identify alignment/misalignment of team project goals with larger organizational strategy, goals, and objectives.
  • Previous experience working with Google Analytics, Tableau or other data visualization tools.
  • Previous experience working within CMS/basic HTML knowledge
  • Excellent communication skills, including written, verbal, and listening.
  • Maintains positive working relationships with cross-functional stakeholders and with third-party vendors and service providers.
  • Understands standard project management methodologies and requirements.
  • Ability to plan, estimate, organize, and monitor projects.
  • Understands the WFM product mix, supply base, and retail operations.

Education & Experience:

  • BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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Located in the heart of downtown Austin, we've been a mainstay in the Austin community since 1980.

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