Director Demand Generation and Marketing Operations

| Austin | Hybrid
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About Zello

Zello builds technologies that connect and protect frontline workers, a staggering 80% of the global workforce. With over 150 million users, we turn any phone into a walkie talkie and provide a complete communications ecosystem for frontline organizations. We’re the industry leader, helping transportation/fleet management organizations, retail associates, paramedics, nurses, hospitality workers, and construction crews stay connected and get work done! As a company, Zello is bootstrapped, has strong product-market fit, and is now accelerating its growth across a multi-billion dollar market.


What you’ll do:

Demand Generation

  • Design and implement outbound demand generation program to exceed pipeline and revenue targets including targeted campaigns and automated nurture programs
  • Develop and execute tradeshow strategy for lead generation. database build and brand credibility in each key focus vertical
  • Continuously improve the customer journey from presales through retention, expansion and advocacy for revenue growth, increased deal velocity and increased deal size  

Marketing Operations

  • Manage martech stack and integrations including MAPs and CRM best practices
  • Build, maintain and execute global data governance programs for data acquisition, ongoing data quality and list hygiene, acquisition database integration and preference center subscription management
  • Lead scoring model upkeep
  • Design and manage the lead management process for timely distribution of marketing qualified leads and ongoing optimization of lead scoring model
  • Maintain data connections and flow between all tech stack and Hubspot
  • Prospect/customer database build and health management 

What you bring:

  • 10+ years of experience in leading demand generation programs, ideally in B2B software 
  • Expertise in campaign mechanics, targeting and optimizing content
  • Deep experience with Hubspot or other CRM 
  • Strong understanding of marketing automation and managing lead flow
  • Detail and solution oriented
  • Data driven

Education

  • Degree in Marketing or related field, and/or relevant professional qualifications
  • MBA preferred





At Zello, we're looking for people with honesty, grit, and a strong desire to serve frontline workers. We hire for potential and passion over checking every qualification box. We pay generously, offer equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to sabbaticals after a few years of service. Join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • PandasLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ElectronFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • Mode AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ZoomInfoLead Gen

Location

We're at downtown Austin on West 6th, with quick highway access. Directly across from Mean Eyed Cat and El Arroyo, there’s always somewhere for lunch or drinks.

What are Zello Perks + Benefits

Zello Benefits Overview

We’re a technology that functions seamlessly so frontline workers can get the job done. We view benefits in the same way: we give you the resources and support to do what you do best the best way you can do it.

Our team-building events, from destination hackathons to weekly social gatherings, are essential to our culture. We offer a large open office plan that encourages transparency and makes it easy to collaborate and create a work product that matters.

We also focus on giving our employees everything they need to maintain a work-life balance. 100% paid health insurance for employees. Work-from-home days and flexible hours. Unlimited PTO. A $2,000 annual professional development allowance. A 4% match on our 401k. A six-week sabbatical after 5 years with us. All of these benefits help us attract and keep the very best, so that we can be the best.

Culture
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Zello offers flexible work hours, so you can work when you're most productive.
Remote work program
Most Zello employees work a hybrid schedule, three days a week in the office and two days a week from home.
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Zello covers 100% of employee dental insurance through Blue Cross Blue Shield. We also cover 50% of the cost difference for employee spouses and dependents.
Vision insurance
The vision benefits plan covers 100% for annual eye exams with an allowance for glasses and contact lenses.
Health insurance
Zello covers 100% of employee health insurance through Blue Cross Blue Shield. We also cover 50% of the cost difference for employee spouses and dependents.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Zello's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Zello's 401(k) retirement plan matches employee contributions up to 4% of their annual base salaries, with immediate vesting for matched contributions.
Company equity
All Zello employees receive options upon joining the company.
Child Care & Parental Leave Benefits
Generous parental leave
From day one of employment, Zello offers up to 12 weeks of paid leave for parental leave for the primary caregiver, with up to 8 weeks of paid time off for the secondary caregiver.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Zello's unlimited vacation policy allows employees to take off as many days as they need.
Generous PTO
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company. Employees who elect to take their sabbatical later than their 5th year get even more time off!
Paid holidays
Zello offers all employees paid time off to observe major holidays.
Paid sick days
Zello believes in taking care of its employees, which includes paid sick days as needed.
Bereavement leave benefits
Office Perks
Company-sponsored outings
Zello holds quarterly paid team events and two destination hackathons a year.
Free snacks and drinks
Zello has a fully stocked kitchen including snacks, fruit, coffee, sodas, sparkling water, and tea.
Some meals provided
We love our breakfast tacos on Tuesdays and team lunches on Wednesdays, provided by Zello.
Company-sponsored happy hours
Zello holds weekly paid happy hours to allow employees time to bond and relax together.
Onsite office parking
Zello employees don't worry about where they will park - we provide parking in the garage next door to our downtown office.
Relocation assistance
Relocation Reimbursement Assistance is available for approved roles.
Fitness stipend
Zello reimburses up to $50 each month for employee fitness programs.
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education stipend
Personal development training
Virtual coaching services

Additional Perks + Benefits

In addition to all this, we also get to enjoy a lovely outdoor patio with views of the downtown skyline. And last but not least, we take the whole company periodically for hackathons - the next one is in New Mexico!

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