The world’s first ecommerce-as-a-service (ECaaS) provider putting brands back in charge of their online growth.
Austin, TX

Director-Offline and Emerging Media-Remote at

| Austin
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About Us: is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

We need someone who has a passion for and understanding of direct response channels, specifically, but not limited to, television. Additional channels of interest include: radio, podcast, email, web, social media, search, display and mobile marketing. The successful candidate will be responsible for working with a variety of commercial clients to assess their needs and develop customer acquisition strategies that integrate with their overall marketing strategy. The position requires strong organizational and time management skills and the ability to operate in a fast-paced environment and manage multiple projects. 


  • lient Management – teamed with a Senior Director and/or PM, managing client expectations and making persuasive arguments for campaign recommendations. 
  • Vendor Management – simultaneously oversee and direct traditional media agencies and/or podcast entities. 
  • Organizational Agility – ability to work with strong internal leaders with frequently competing schedules. 
  • Ability to work in a fast-paced environment – must be able to balance a lot of parallel priorities, manage time effectively, maintain a strong attention to detail, etc. 
  • Self-starter – must be self-motivated and able to complete tasks with the resources at hand. 
  • Create annual direct response budgets for commercial clients. 
  • Maintain and manage project timelines, both internally and externally with vendor agencies and the client. 
  • Aid in development of strategic, performance-driven media plans. 
  • Continually refine media strategy/testing plan/segmentation approach and budget. 
  • With guidance from Manager, present campaign media strategy and plan to client. 
  • Coordinate with 3rd party vendor media trafficking team, on behalf of client, to ensure timely delivery for execution. 
  • Track campaign performance across various metrics and media segments. 


  • 7+ years of experience managing a demand gen, acquisition, or offline media management 
  • Experience working at TV/Radio media agency 
  • Understanding of both planning and buying methodologies of traditional (TV, Radio) and emerging media (CTV, Podcast) 
  • Experience working web and call center reporting is a plus. 
  • Experience Project Management tools (Asana, Basecamp, ClickUp).
  • Ability to work in a fast-paced environment with ambiguity and drive complex projects to success 
  • Ability to anticipate the needs of the team, with strong attention to detail, and ability to learn quickly 
  • Ability to build and sustain highly collaborative work relationships 
  • SaaS and Global experience a plus. 
  • Strong communication skills (interpersonal, written and verbal) 


These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:
We live for brands and are fanatical about their success.
We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
No one expected this to be easy. We are resilient— we dig in and keep going.
Every person here has an obligation to question norms, voice concerns, and offer their perspective.
We work with integrity and respect, ask for help, and extend the same help to others.
Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve. is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.


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Where we are

Our headquarters is located in Austin, Tx at the address listed. The majority of our roles are flexible hybrid for employees who live within the cities where we have offices and remote for employees who are not located in those cities.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Node.jsFrameworks
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

What are Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching's 401(k) retirement plan matches 100% of an employee's contributions up to 4% of their annual base salary, with immediate vesting for matched contributions.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Most of our roles are remote and hybrid.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Continuing Education stipend

An Insider's view of

What’s the vibe like in the office?

The Austin office is eclectic and fun! It’s in a great location and has all the amenities, food, drinks you could ask for and is a great working space for all settings. My favorite part is getting to mingle in the common space with so many people outside of my department – I learn something new about our Company/clients every day.


Corporate Accounting Manager

What projects are you most excited about?

I'm excited to create micro content and landing pages to assist with internal and external education about our products and services.


Product Marketing Manager

How does the company support your career growth?

There is a culture of collaboration throughout the company, so I have had the chance to work with and learn from some of the most talented individuals I have ever met. The projects I have worked on so far have been challenging but exciting at the same time with a heavy focus on innovation and and creating value for our brands.


Product Manager, Storefront

What unique initiatives do you have that encourage innovation?

Teams are comprised of subject matter experts, integrated cross channel and through the entire ecosystem with the added bonus of access to leading research, data and tools to help you not only continue to scale your personal knowledge but to fuel your professional growth.


Supreme Ruler of the Performance Realm (or Director, Performance Marketing)

What's something quirky about your company?’s company culture isn’t just something that’s posted on a wall in the breakroom, it is truly embodied by each and every member of our team at all levels of org.

Grant Mmalik

Business Development Representative

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