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Lifecycle Marketing Manager

| Austin

What we’re looking for:

We’re looking for an experienced digital marketer who is ready to improve homeowner lifetime value and create an amazing experience for our homeowners digitally.  The Lifecycle Marketing Manager is responsible for creating retention and customer loyalty through lifecycle marketing programs for our homeowners. The ideal candidate is an expert who understands email and SMS and will grow into more digital channels as the digital atmosphere continually changes. Were looking for a confident and articulate marketing automation expert capable of inspiring strong collaboration and building an amazing homeowner experience for our organization.

What you’ll do:

  • Use HTML, CSS for troubleshooting, and build emails, landing pages and other messaging initiatives
  • Understand and interpret Digital Marketing Metrics, Attribution Analysis, and benchmarking
  • Remain exceptionally organized for any event and any program launched
  • You will continually analyze the factors or causes contributing to the any situation, generate a set of alternative interventions to achieve your end goal, evaluate the best solutions, implement and execute a plan and then assess the effectiveness of your interventions.

What you will need:

  • 2+ years experience in marketing automation using enterprise software such as Oracle Eloqua, Oracle Responsys, Salesforce Marketing Cloud, Sendgrid, Hubspot, Marketo
  • A familiarity with database management and how to use data for personalization for better performing campaigns
  • Experience with content development
  • Experience with digital marketing channels and their use in professional applications with at least 1-2 years of email marketing experience
  • Strong written and verbal communication skills
  • Intermediate Excel skills including Pivot Tables, Vlookups and Data lookups
  • The ability to meet hard deadlines, be flexible in prioritization and schedule, take direction well, and strong organizational skills

Who you are:

  • You have a passion for getting customer experience right and focusing on how to continually improve it
  • You have a good sense of humor, strong integrity and solid sense of pride in their work
  • You have high energy- you are the kind of person who gets excited, not nervous, when you are asked to work hard.
  • You are extremely organized and appreciate quality prioritization
  • You love to solve problems and jump at the opportunity to use your creativity to get a task accomplished
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • HTMLLanguages
    • CSSLanguages
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • EloquaEmail
    • MarketoLead Gen

Location

We are located in the heart of downtown Austin, right up the street from the capital with a rooftop patio overlooking Congress Ave.

An Insider's view of Modernize

What's something quirky about your company?

One of our core values is "Authentic, fun, and a little weird". Our employees here at Modernize are celebrated for their diverse backgrounds and experiences that make them each uniquely valuable to our company as a whole.

Christina Wells

Director of People Operations

How do you make yourself accessible to the rest of the team?

I foster an open environment where both problems and solutions can be openly discussed. I embrace a management philosophy called Radical Candor which encourages the team to care personally and challenge directly. By putting Radical Candor at the forefront of our team culture, we bypass non-productive behavior while focusing on growing Modernize.

Alan Godfrey

EVP Corporate Development/Customer Success

What’s the vibe like in the office?

The vibe in the office is exuding positive, motivating energy, which is one of our core values. As soon as you come into the office you can see team members interacting with each other whether it's congratulating them on a sale or problem solving on a specific issue. It's an incredibly empowering environment to be in!

Cleasy Schlueter

Events and Operations Coordinator

What are Modernize Perks + Benefits

Modernize Benefits Overview

The Modernize family is aware of just how much value each of our employees brings to our company. Because of this, we want to take care of our employees in return. We offer a plethora of perks and benefits to not only ensure our employees feel taken care of but also to create a fun and dynamic work environment that keeps them excited to come to work every day!

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Catered lunches 3 times/week
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
$100 tax free monthly parking stipend
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Flexible Open PTO. FREE Food! Kegs on Every Floor. Catered Lunch 3 times/week. Flexible Hours. Company outings & Family Events. Full Shower Facilities. Career Development Focused.

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