Manager, Performance Marketing

| Austin | Remote
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It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

Job Summary

The Account Manager, Performance Marketing, is responsible for executing day-to-day projects and client deliverables across one to two accounts. You’ll be the day-to-day partner to clients and will leverage your developing knowledge of performance marketing to support performance marketing strategy development and delivery. You will activate omni-channel digital first marketing and advertising campaigns for our clients, leveraging your capabilities in dynamic ad creative, CRM, personalization, gathering actionable insights and the adtech and martech ecosystems. 

Open to all US locations

Responsibilities

  • Client Relationship 

    • You’ll be the main Real Chemistry point of contact with the client marketing team, developing and maintaining meaningful and productive client relationships to ensure that strategic recommendations and deliverables surpass client expectations 

    • Initiate on-going communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met. 

    • Provide proactive counsel on research findings, campaign results, the external marketplace, competitive pressures and brand influences, gains consensus on creative ideas, and develop strategic initiatives 

    • Manage multiple client engagements of varying sizes in a fast-paced environment 

    Strategy 

    • Collaborate with internal team and client peers to support strategic solutions that respond to business and communications challenges with healthcare professionals, patients and caregivers. 

    • Create thoughtful, clear, concise decks that outline business objectives, POVs, strategic plans, etc. 

    • Provide counsel and guidance internally and with client on guiding creative and placement optimizations 

    • Provide strong input on KPIs for program success and performance data. Guiding the team on all reporting outputs.  

    • Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital and communications to help spot opportunities for the client to achieve greater success for their business and brand, reach a broader audience and use all the tools at their disposal 

     

    Operations 

    • Work to ensure smooth orchestration of activities across client, Real Chemistry and clients’ partner agencies. 

    • Inspire and lead internal teams to deliver flawlessly 

    • Serve as the first line escalation point for execution and project challenges, utilizing technical and influence skills to problem solve and keep projects on-time and on-budget 

    • Partner with practice and shared service leads throughout the business to identify opportunities to streamline, elevate and innovate our tactical processes, incorporating feedback from direct reports 

    • Work directly with Account leads and Media counterparts to develop, vet, and execute campaign scopes and ensures all team members are tracking to responsibility/budget 

     

Required Skills & Experience

    • You’ve achieved a midlevel account management/client services or project management role at a pharmaceutical/advertising/healthcare or biotech agency or client-side organization  

    • You have at least a couple of years managing a client’s performance marketing/advertising-driven activities across display, video, social and search 

    • Must have strong knowledge of the platforms and data used to support and measure the overall performance of the campaign  

    • Solid understanding of at least two media platforms (AdWords, DoubleClick, MediaMath, Trade Desk, Facebook) and processes, and general familiarity with tag management tools (GTM or Tealium)  

    • Experience preferred with Martech platforms such as Veeva, Salesforce, and/or Adobe/Marketo and measurement tools such as Domo and Tableau. 

    • Exceptional project management skills: demonstrated ability to work under pressure to meet deadlines, prioritize and manage detailed budgets 

    • Knowledge of medical/scientific/technical terminology and clinical data on assigned projects/accounts. Managed Markets experience preferred  

    • Work related diversity, equity and inclusion involvement a plus 

Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix. * We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.

  

*All employees who work in a Real Chemistry office, travel for business, or attend a Real Chemistry sponsored event must be fully vaccinated against COVID-19. Employees who qualify for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our People team for accommodation. 

  

Real Chemistry offers a comprehensive benefit program and perks, including flexible PTO, expanded paid leave for new parents including Your 4th Trimester ® , a program that helps new parents transition back to work, and a five-week sabbatical program. Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans. Learn more about our great benefits and perks at: https://www.realchemistry.com/

 

Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.

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Technology we use

  • Engineering
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Location

We are currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them!

An Insider's view of Real Chemistry

What’s the vibe like in the office?

With Covid 19, Real Chemistry has fully embraced the work from home culture. We connect with each other daily, but most importantly we are treated as professionals, and we are all given the freedom to do our best work. Empowered is not just a buzz word here at Real Chemistry, it's how we are all treated and it's who we are!

John

Director

How does the company support your career growth?

One of our core values at Real Chemistry is "Make it Happen." This has been true to our culture since Day 1. Real Chemistry has a wonderfully entrepreneurial spirit . As employees, we are always encouraged to chart our own path to better the business and ourselves. There's no template for career growth here. Just passion, grit and a good attitude

Alexandra

Senior Account Director

How do your team's ideas influence the company's direction?

The technology team at Real Chemistry drives digital transformation for our customers, as our business evolves from a traditional professional services firm into a technology provider. This puts the team in the enviable position of being able to strongly guide the direction of the organization toward a new frontier in our industry.

Manoj

Chief Technology Officer

What are Real Chemistry Perks + Benefits

Real Chemistry Benefits Overview

Real Chemistry offers a comprehensive benefit program and perks, including flexible PTO, expanded paid leave for new parents including Your 4th Trimester ® , a program that helps new parents transition back to work, and a five-week sabbatical program. Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans. Learn more about our great benefits and perks at: http://www.realchemistry.com/

Culture
Volunteer in local community
Real Chemistry encourages giving back and supports employees in all our offices.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Real Chemistry offers pre-tax flexible spending accounts to help offset eligible Healthcare (including Limited Purpose) expenses.
Disability Insurance
Real Chemistry offers Short Term and Long Term Disability.
Dental Benefits
Base & Buy Up options available.
Vision Benefits
Base & Buy Up options available.
Health Insurance Benefits
Real Chemistry offers 2 High Deductible plans (HDHP), 1 PPO plan and a CA specific HMO plan for employees and their dependents (legal spouse, domestic partner (regardless of gender) and/or children).
Life Insurance
Real Chemistry offers Basic & Voluntary Life and AD&D.
Pet Insurance
Real Chemistry offers pet insurance through Nationwide to cover out- of-pocket expenses associated with veterinary costs. Rates may vary by state and plan.
Wellness Programs
$500 annual benefit to use for wellness related expenses such as gym memberships, health wearables, diet programs, fitness classes, etc.
Mental Health Benefits
Real Chemistry offers a confidential EAP, tele-counseling services, weekly mindful and guided meditation, and a partnership with a wellness app.
Retirement & Stock Options Benefits
401(K) Matching
Real Chemistry employees may enroll into a pre-tax or Roth 401(k). Company match is $.50 on the dollar of the first 6% salary contribution with a 3-year vesting schedule.
Performance Bonus
There is an Annual Performance Bonus, paid out in March.
Child Care & Parental Leave Benefits
Generous Parental Leave
Real Chemistry offers a 4th Trimester program facilitated by a professional coach that curates a personalized experience for new parents preparing for leave through returning to work post leave.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
$500 per year provided for Staff Employees to spend on a Healthy product or activity.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Real Chemistry offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Real Chemistry hosts lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
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