Marketing Communications Specialist at Q2

| Austin
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Q2 is a mission-driven company that is focused on building strong and diverse communities by strengthening their financial institutions. To help fulfill this mission and commitment to the community, we are seeking an energetic, talented, and passionate communications team member who will help execute against our external communications strategy. This person will help manage our public relations deliverables – write and distribute press releases, submit award and speaking applications, and build relationships with the media – and will execute against our social media strategy. This position can be based remote or in Austin and reports to Sr. Communications Manager.

RESPONSIBILITIES

  • Works closely with the Sr. Communications Manager to determine PR needs across all LOBs - announcements, product announcements, PR campaigns, etc.

  • Manages a comprehensive PR calendar to ensure appropriate coordination with stakeholders, important deadlines are met, and Comms team is taking advantage of critical PR opportunities.

  • Assists in writing, editing, and distributing press releases.

  • Collaborates with Q2 Leaders to determine stories and speaking topics to be brought to the market via thoughtful PR Campaigns.

  • Writes press releases for award and speaking announcements.

  • Executes against social media strategy by posting planned posts on a daily basis.

  • Writes engaging social media copy that elevates Q2's voice within the market.

  • Performs monthly reporting of social media metrics and provides recommendations for improvement.

  • Engages with industry thought leaders and influencers on social media.

  • Works with Q2 Stadium team to execute against Q2 Stadium social media strategy.

  • Submits applications for awards and speaking opportunities.

  • Develops communications plans for award and speaking announcements.

EXPERIENCE AND KNOWLEDGE

  • Bachelor’s degree or equivalent experience in Marketing, Communications, Journalism, English or related field

  • 2-5 years of experience in Communications, Marketing, Social Media or Public Relations

  • Experienced communications professional that is passionate, with a high degree of empathy. Some who cares and values the role of communications to win the hearts and minds of our people

  • Eagerness to learn and develop new PR and social media skills.

  • Ability to take what has been learned and apply it on a daily basis, while also recognizing

  • Strong interpersonal skills needed and must be comfortable in front of C-level executives

  • An exceptional writer with the ability to create compelling messages that effectively and clearly communicate to target audiences

  • Deep understanding of social media platforms and their ever-changing features and functionalities

  • Keenly aware of the importance of diversity, equity and inclusion as an essential element of communications best practice

  • Creative and proactive in bringing new ideas and approaches to better achieve the goals and objectives of the program

  • Ability to think strategically, create compelling and interesting PR and social media campaigns, and report on resulting metrics

  • Must have the ability to build strong relationship with cross-functional teams quickly

  • Strong attention to detail and organizational skills are a must 

  • A “team player” who is results-orientated

  • Superior collaboration and interpersonal skills and the ability to interface with all levels of management. Ability to project a confident leadership image to peers and management

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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