Marketing Compliance Associate
About the job
Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings.
We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve.
Our team is passionate about challenging the status quo of the credit industry by providing people with accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit.
About the Role:
We are seeking a Marketing Compliance Advisory Lead to be responsible for Self’s marketing compliance and operations, working under the Chief Compliance Officer and in consultation with the legal and marketing departments. This role will work closely with our issuing banks to ensure all marketing material and communications comply with applicable law and our and our issuing banks’ high standards. In addition to the review of new material, the position will be responsible for ongoing monitoring of marketing channels for compliance. The marketing channels will include online and digital advertising and search, social media, TV and radio, direct-to-consumer, retail, web and mobile, marketing partnerships, and affiliates. The ideal candidate will have the capability of ensuring the highest quality of compliance and consumer protection while also achieving constructive business solutions that enable the company to meet customer needs.
Responsibilities:
- Review and approval of all marketing material and communications to ensure compliance with applicable law and company and issuing bank standards
- Development, implementation, and ongoing management of a marketing compliance monitoring and testing program
- Manage reported marketing compliance cases and ensure that case resolution timing meets SLA’s
- Communicate frequently with issuing banks and affiliates regarding content updates and compliance requirements
- Work directly with multiple internal teams (ex. Marketing, Engineering, and Legal)
- Work with Legal and responsible business departments to address marketing and consumer protection-related consumer complaints
- Assist in ad-hoc projects and initiatives as needed
Requirements:
- BA/BS degree
- Minimum 4 years of regulatory compliance experience preferably in credit card, consumer finance, FinTech, or government/regulatory fields.
- Strong knowledge of consumer protection and consumer financial services law and regulation, including the Truth in Lending Act (Regulation Z), Equal Credit Opportunity Act (Regulation B), Fair Credit Reporting Act, Fair Debt Collections Practices Act, Unfair Deceptive and Abusive Acts, or Practices, Telephone Consumer Protection Act, Servicemembers Civil Relief Act (SCRA), Electronic Funds Transfer Act (Regulation E), Electronic Signatures in Global and National Commerce Act (ESIGN), and privacy
Benefits and Perks:
We have the compensation and benefits you expect. But, there's one thing that Self Financial can offer that many startups cannot: we can positively change the world while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too.
Our perks include:
- Stock options
- Quarterly performance-based bonuses
- Generous employer-paid health, vision, and dental insurance coverage
- Flexible vacation policy
- Educational assistance
- Free gym membership
- Free at-home workout through Sworkit
- Casual dress code
- Team building events and activities
- Remote work arrangements/ flexible work schedule
- Monthly $100 COVID stipend
Self Financial requires all employees hired to successfully pass a background check.
We are an Equal Opportunity Employer.