Marketing Operations Analyst at BigCommerce

| Austin
Sorry, this job was removed at 5:02 a.m. (CST) on Saturday, March 13, 2021
Find out who's hiring in Austin.
See all Marketing jobs in Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

We are looking for a Marketing Operations Analyst to support our growing Revenue Operations team and help us uplevel the performance of our marketing efforts. This person will be dedicated to helping build efficient, scalable, repeatable, and measurable processes and analysis for supporting marketing programs, in order to enhance the customer experience by uncovering valuable analytical insights through our suite of marketing technology and tools.

What You’ll Do:
  • Analyze traffic trends, site conversion data, and uncover opportunities for conversion optimization across our marketing tactics and sales channels
  • Utilizing data from a variety of tools in our martech stack including Salesforce, Marketo, Bizible, and Google Analytics/Amplitude, develop and analyze dashboards that help us articulate the impact of our marketing efforts on revenue growth.
  • Be the gatekeeper and source of truth for UTM parameter structure and best practices
  • Implement and sustain scalable processes for campaign measurement and new initiatives that ensure that all relevant data points are captured during marketing execution to properly track Return on Marketing Investment (ROAS) calculations.
  • Maintain and improve the campaign forecasting model for MQL’s and SAL’s.
  • Be familiar with our entire martech infrastructure so you can troubleshoot root causes to issues, establish best practices across platforms, and recommend changes or reconfigure systems as needed
  • Assist with “run-the-business” activities such as facilitating Revenue Review commentary, working with various teams to assemble information for business performance and reporting updates, and review and disseminate across the marketing and entire organization (eg. executive team, marketing leadership, Board of Directors, All-Hands)

Who You Are:
  • Experienced - 2-3 years related professional experience, including:
    • 1+ years managing the infrastructure and reporting of web analytics platforms - Google Analytics and Google Tag Manager strongly preferred
    • Deep understanding of marketing tactics as they pertain to the B2B marketing space
    • Strong knowledge of and experience working with top of funnel analytics and data
    • Outstanding analytical skills 
    • Bachelor’s degree in Business, Marketing, or Statistics/Mathematics preferred
  • Customer Focused - You have a passion for eCommerce software solutions, the web, web-based software products, our partners, service, and satisfaction.
  • Analytical - Superior analytical skills and well versed in the use of data and technology to understand and influence consumer behavior
  • Data-Driven Decision Maker - You are an organized, data-driven and detail and goal oriented believer in building great systems and processes, have strong business acumen, prioritize effectively, consistently make good decisions, and creatively solve complex problems.
  • Driven - Extremely proactive and results-oriented, looking to make improvements and drive change in a fast-paced environment while being under tight deadlines.
  • Agile - You can easily prioritize multiple projects and tasks simultaneously, have a sense of urgency, and are capable of thoughtful yet rapid adaptation in response to changes in internal and external conditions. You’re able to seamlessly balance strategic initiatives and “Keeping the Lights On” (KTLO) activities.
  • Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
  • Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way.

#LI-LP1

Diversity, Equity & Inclusion at BigCommerce
 
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
 
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
 
Current BigCommerce Employees: Please use the internal job board to apply for openings
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily sync
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

More Jobs at BigCommerce68 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
Austin
Marketing
new
Austin
Marketing
new
Austin
Developer
new
Austin
Content
new
Austin
Data + Analytics
new
Austin
Content
new
Austin
Marketing
new
Austin
Sales
new
Austin
Content
new
Austin
Marketing
new
Austin
Data + Analytics
new
Austin
Marketing
new
Austin
Marketing
new
Austin
HR + Recruiting
new
Austin
Project Mgmt
new
Austin
Design + UX
new
Austin
Marketing
new
Austin
Content
new
Austin
HR + Recruiting
new
Austin
Data + Analytics
new
Austin
Project Mgmt
new
Austin
Design + UX
new
Austin
Marketing
new
Austin
Marketing
new
Austin
Marketing
new
Austin
Operations
new
Austin
Data + Analytics
new
Austin
Developer
new
Austin
Data + Analytics
new
Austin
Marketing
new
Austin
Data + Analytics
new
Austin
Project Mgmt
new
Austin
Marketing
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView BigCommerce's full profileSee more BigCommerce jobs