Who is Bold Commerce?

Named one of North America’s fastest-growing companies by Deloitte, Bold Commerce provides innovative ecommerce technology for businesses of all sizes. We believe Bold brands should have the ability to create and customize powerful transaction experiences — across all channels. Staples Canada, Vera Bradley and Harry Rosen are among the 90,000+ brands in over 170 countries that trust Bold’s suite of ecommerce tools to power their online stores every day.

We're made up of more than 400 professionals (and growing) who live and breathe ecommerce, and truly care about what we do. We call ourselves Builders. Here at Bold, we live by the BUILDERS Code, our shared set of practices, beliefs, and values that help to shape this dynamic company.

Bold Commerce is seeking a highly motivated, self-starter who truly wants to build something from the ground up. As our Marketing Operations Specialist, your core responsibility will be building and managing our HubSpot instance and any future marketing technology that we introduce into the MarTech stack. You will create and introduce new processes that will make a huge impact for our sales and marketing teams and the company as a whole. Reporting to the Director of Revenue Operations, this role will work closely with the demand generation team to ensure we are aligning cross-functionally.

What you’ll do

• Build and maintain our HubSpot instance ensuring that end-users have processes that are reliable, consistent and repeatable while making sure that we are following industry standard best-practices. This includes outlining scalable processes as it relates to email marketing and campaign reporting.
• Build and maintain a lead scoring model that fits the needs of the business
• Work cross-functionally to build and maintain lead routing & SDR follow up processes to ensure there are no gaps in follow up
• Build and maintain Salesforce.com use of Campaigns to track marketing efforts from ‘Top of Funnel to Closed Won Revenue’
• Create a repository of documented marketing processes and become the subject matter expert in order to facilitate training
• Own the marketing integration and data model to ensure seamless and consistent data flow within HubSpot and all associated systems, while maintaining data integrity
• Create marketing KPI reports to provide timely insights into marketing campaign performance

What we're looking for

• 1-3 years experience working in the tech industry in a marketing operations or automation role
• Demonstrated proficiency using Salesforce & HubSpot (or other Marketing Automation System) as an administrator
• Excellent communication and presentation skills, can handle multiple projects at a time, and thrive in a fast-paced, ever-evolving environment
• High attention to detail and organizational skills
• Autonomous and self-driven
• Analytical thinker with strong problem-solving skills, and strong data management abilities
• A work ethic that demonstrates dedication and commitment to Bold’s mission and belief in our BUILDERS Code

Why work at Bold?

Our founders have created a workplace that our Builders look forward to coming to every day. A place where ideas are valued, where you can learn and grow and do cool things, while contributing to the success of the company. At Bold we embrace and cultivate a culture of creativity, innovation, and collaboration to enable everyone to do their best work every day.

Enjoy our total rewards package including health benefits, a personal spending account, group retirement savings, an Employee Share Ownership Program (ESOP), and an education fund to help you grow personally and professionally. To see everything we offer, check out boldcommerce.com/careers.

Let’s start the conversation

If you’re a potential Builder who likes to get shit done and think you've got what it takes to be Bold, we encourage you to apply. We promise it will be a career like no other. We get a lot of applicants, so we encourage you to do something that stands out! Tell us about a passion project you’re proud of, or leave us inspired by your portfolio or GitHub. We look forward to getting to know the real you!