Marketing Operations Specialist at LumApps

| Austin | Remote
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About Us: 

At LumApps, we put people first. We believe that every employee is unique and, therefore, each employee journey is different. Our mission is to make every employee experience personal, productive and rewarding.
LumApps is a leading Employee Experience Platform founded in 2015 to unify the modern workforce through better communication, engagement, and instant access to information. LumApps is a true SaaS platform, designed to scale to the needs of today’s largest enterprises and is easily accessible across any device or language.

About the role:

Our Marketing Operations team manages the technology, lead management strategy, and data analysis for global marketing efforts. The Marketing Operations Specialist is a skilled technologist with a keen eye for automation and finding opportunities to scale activities. This individual will collaborate with customer, marketing, sales, and partner teams to manage a variety of marketing operations projects designed to improve the way we manage data and engage with all target audiences. The Marketing Operations Specialist will facilitate and operate the workflow processes for relevant internal stakeholders. Success in this role will depend upon developing a deep understanding of our data systems and campaign strategies

What you will do:

  • Review and schedule email marketing requests
  • Collaborate with marketing teams to build targeted marketing campaigns
  • Analyze current marketing initiatives to measure effectiveness and potential for improvement
  • Assist with the administration and maintenance of marketing and sales technology ensuring all data and integrations satisfy internal process needs
  • Create and maintain scalable processes that ensure best practices in campaign, lead, and database management
  • Maintain CRM data quality for enhanced segmentation opportunities
  • Design automations based on internal process & workflow needs
  • Set, measure, and share key initiative metrics to track performance
  • Manage documentation for operations and other internal stakeholders
  • Keep up-to-date with the latest marketing technology 

What we are looking for:

  • Marketing professional with 2-3 years of relevant experience (marketing, email marketing, and/or marketing operations)
  • Proficiency with email marketing & marketing automation software (Pardot highly preferred)
  • Proficiency with CRM (Salesforce highly preferred)
  • Proficiency with Microsoft Excel or Google spreadsheets & data analysis functions
  • Flexible and fast learner with a drive for continuous improvement
  • Excellent communication skills
  • Time management, project management, and organizational skills necessary to meet deadlines
  • Adept at learning new systems and tools

Preferred Qualifications:

  • HTML/CSS experience (especially for email design)
  • Graphic design or Adobe Illustrator/Photoshop experience
  • B2B and SaaS experience
  • Experience with Intranet / Digital Workplace tools (e.g. Jive, Unily, Sharepoint, Beezy, Igloo, LifeRay, LiveTiles, Interact, Simpplr, etc.)

What we offer:

  • A program designed with your success in mind. We're looking for intelligent, hard-working, and ethical individuals that will appreciate a well-coached path to a rewarding career
  • 100% employer-paid benefits for employees, starting day one
  • Awesome coworkers and culture
  • 401(k) with employer match
  • So much more!

If our core values of: “Be bold, do amazing things”, “Say what you mean, Do what you say”, “One team, Same mission”, and “Always be evolving,” speak to you, apply to join our team today!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • PhotoshopDesign
    • AsanaManagement
    • SalesforceCRM
    • PardotLead Gen


Our office is located downtown on West 5th street, within walking distance to a ton of great fitness clubs, restaurants and bars!

An Insider's view of LumApps

What's something quirky about your company?

What makes LumApps quirky is the people. There's an array of personalities that make the work environment a pleasure to be part of. There are also so many languages spoken at LumApps! Throughout the course of one day, you'll hear conversations in French, Spanish, Portuguese, Japanese, and even German.


Visual Designer

What does your typical day look like?

The great thing about my job is that every day is different. I have a handful of customer meetings and the rest of my day is spent collaborating with my team on different projects, like creating demo sites or responding to RFPs. In between, I help my office mates with whatever they need, whether it's product-related or party planning.


Sales Engineer

What makes someone successful on your team?

The great thing about my team is that we empower each other and build on our strengths. We review our challenges together and collaborate on how to improve our day to day. We are successful because we motivate one another and value teamwork.


Customer Success Manager

How do you empower your team to be more creative?

Creativity can be a visual expression of ideas, problem solving, or trying something new/different. The best way to empower a team to be more creative is to support new ideas, collaborate across teams, and ensure they know it’s ok to fail. I never want to hear, “this is the way we’ve always done it.”


VP of Growth Marketing

What are LumApps Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

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