Marketing Operations Specialist at Favor

| Austin | Remote
Sorry, this job was removed at 11:03 a.m. (CST) on Monday, February 28, 2022
Find out who's hiring remotely in Austin.
See all Remote Marketing jobs in Austin
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Favor is looking for a talented Specialist to join our Marketing Operations team and support our business as we grow across the state of Texas. Marketing Operations functions as the technical arm of the marketing team and is a critical component of the success of the business. The main function of the Marketing Operations Specialist role is to utilize data, complex logic and coding to develop, QA and execute one-off email/push communications, automated marketing campaigns and effectively set up and deploy promotions and offers for our Customers and Runners.

Responsibilities:

  • Develop and execute CRM marketing campaigns to include email, push, SMS and in-app messaging. 
  • Setup, QA, and manage discounts and promotions within internal and external tooling.
  • Support marketing automation campaigns, as well as one-off email or push notification campaigns. 
  • Support the set up and verification of an advanced testing agenda in partnership with the CRM and Business Analytics team. 
  • Partner with CRM to maintain a communication and promotions calendar for all markets/channels. 
  • Research and respond to internal inquiries and comments from our Support team related to CRM communications and promotional campaigns.
  • Track and report on channel level performance of CRM and promotional initiatives and provide recommendations for channel improvement.
  • Architect technical solutions to complex scenarios to support new initiatives and/or improve existing processes.
  • Provide production support related to CRM marketing campaigns.
  • Assist with administrative tasks within the marketing department.

Skills & Qualifications:

  • A related degree or comparable formal training, certification, or work experience
  • 2-4 years experience in CRM/email marketing or a technical role which entailed HTML development
  • Experience developing marketing campaigns in Braze or comparable CRM platform 
  • Proficiency in creation of emails using HTML
  • Working knowledge of audience segmentation and database concepts
  • Ability and desire to learn quickly and troubleshoot problems
  • Strong written and communicative skills
  • Desire to be a part of a fast-paced, dynamic team that is excited about contributing to a growing business
  • Ability to work independently

Ideal Candidates:

  • Unique blend of technical (HTML & database) and marketing expertise
  • Systems integration experience
  • Desire to learn and grow within the role and company
  • Willingness to take on projects with a proactive attitude 
  • Technology / app experience is highly desired

Life at Favor:

  • Benefits -- We offer premium health, vision, dental, life, and 401(k) options. We also offer Favor delivery credit and H-E-B discounts! 
  • Time-Off -- We offer unlimited PTO for salary employees and ample vacation time to all team members. We empower you to live your best life and do your best work!
  • Learning & Development -- We encourage personal growth and education through regular Learning Labs taught by internal team members and external facilitators.
  • Community -- Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, happy hours, and regular connection opportunities.

At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • RedshiftDatabases

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35. In addition to dynamic work areas, our fully customized two-story office space boasts a coffee bar, lounge area, large events space, library, and more!

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Especially with all of the challenges that last year brought, Favor created even more opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

What does your typical day look like?

I can't remember a time during my two years at Favor so far that someone has ever asked me to do anything without getting my input and thoughts on it. I have had so many opportunities to help grow and shape our digital products and business at Favor, and I think that's very unique.

Neha Thakore

Software Engineer II

How has your career grown since starting at the company?

Even after all these years, it’s amazing to know that career growth is really not just a bullet point at Favor, but an actual focus where steps for professional and personal development are provided from day one. I’ve only seen Favor’s dedication to career growth grow since the day I joined the team.

Arielle LaGuette

Director, Sales

How do you empower your team to be more creative?

Open communication and continuous collaboration amongst team members are critical components to unlocking creativity and driving success. At Favor we value everyone’s input and perspective and know that our diversity and desire to constantly test, learn and improve helps us deliver our most impactful and creative work.

Matt Schmertz

Sr. Director, Integrated Marketing

What are Favor Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Our diversity in hiring efforts focus on hiring candidates using a process that is free from biases for or against any individual or group of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

More Jobs at Favor

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Favor's full profileSee more Favor jobs