Marketing Project Manager
Q2 is seeking a Marketing Project Manager to lead complex, cross-team projects within Marketing and between Marketing and other stakeholders. The role will include both managing high priority projects led by a variety of project owners as well as owning and driving projects focused on internal process improvement. Experience driving process excellence projects is a plus. They would play a leadership role in helping the Marketing Operations team drive overall efficiency and effectiveness and enable the organization to scale with continued growth both through best-in-class project management and through process excellence improvements. They would also be responsible for working with other project managers on the team to enhance our project management best practices and assets.
RESPONSIBILITIES:
- Manage and coordinate high value Marketing-led projects including project plans and charters, status tracking, dashboards and timelines.
- Lead process excellence projects that will have an impact on how marketing operates internally and with other stakeholders.
- Work with project owners to ensure that projects are completed effectively leveraging project management best practices.
- Drive process excellence best practices including process documentation and diagraming, process optimization, training and automation.
- Evaluate and optimize tooling and approaches to drive improved efficiency and automation.
- Interview and interact with stakeholders to understand existing processes, requirements, problems, and alternatives
- Engage affected teams to ensure that they are part of the solution
- Drive a data-based approach to evaluate operational improvements including baselining and monitoring.
EXPERIENCE AND KNOWLEDGE:
- 5+ years of relevant project management experience
- Strong project management, analytical, leadership, interpersonal, decision making, and oral / written communication skills.
- Process optimization or process excellence experience a strong plus but not required
- Strong analytical and problem-solving skills
- Good interpersonal skills
- Excellent communication skills
- Ability to analyze business and operations processes and to synthesize that input into robust solutions.
- Redesign business processes to optimize efficiency, reduce complexity and minimize the effects of variation
- Knowledge and proficiency with Microsoft Office products (Access, Excel, Outlook, Word, PowerPoint). Knowledge and proficiency with core project management, process documentation and process automation software a plus
- Ability and proficiency to "mine" existing data for further analysis
- Bachelor’s degree in a related field required
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.