Paid Media Specialist

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Self Financial, Inc. helps consumers establish and build credit history. We are a venture-backed, financial services startup based in Austin, TX. At Self, our mission is to help millions of people build credit and save money on their journey toward financial security.

There are about 100 million people in the US who have low credit scores or who have no access to credit at all. Sadly, there aren’t many options for these people. Most banks aren’t doing anything material to change the situation because it’s not profitable for them to do so. Bad credit or no credit history can be barriers to renting an apartment or getting certain jobs, let alone buying a car or house. And if you can get a loan with a low credit score, you’re very likely to pay a lot more in interest over the life of that loan.

Our team is passionate about challenging the status quo of the credit industry by giving people accessible and affordable tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can most benefit from them.

We're looking for people who share a passion for our mission and relate to why we do what we do. At Self, we want to work with people who are driven to tackle challenges, bring unique perspectives, find solutions and help make the financial space a better place for our consumers. We recognize that it takes different people and personalities to make our products – and our company – truly great. We only seek the best.

If you are someone who is equally passionate as we are, we want to chat with you.

About the Role:

As part of the performance marketing team, the Paid Media Specialist is primarily responsible for managing the day-to-day optimization of paid marketing campaigns to improve CPA and ROAS, while driving increased user acquisition volume.

You will drive the day-to-day campaign management and optimization of our core acquisition channels and be responsible for a meaningful portion of our user acquisition budget. You will be constantly analyzing campaign data to drive increases in KPIs through a test and iterate approach.

As part of a fast-growing, yet lean, venture-backed financial technology startup, you will need to be able to make decisions quickly while learning from others on your team. You will report to the Director of Performance Marketing and work closely with others in marketing, product, and analytics.

Key Responsibilities:

  • Help manage the planning and execution of paid user acquisition campaigns across Google, Facebook, Snapchat & other media partners.
  • Grow purchasing users across both mobile app and web properties, focusing on hitting CPA & ROAS targets, all while assessing user quality, churn, and LTV.
  • Collaborate with internal teams, and/or agency partners to grow campaigns
  • Create campaigns, and structure and execute upon bid, audience, and ad tests to improve campaign performance.
  • Collaborate with in-house and external designers to iterate on and create ads to drive creative testing.
  • Improve post click conversion through landing page optimization utilizing standard web page testing best practices and landing page design tools.
  • Identify fluctuations in performance across campaigns and assess and execute tactics to rightsize issues in KPIs
  • Report on performance to key marketing and company stakeholders
  • Continually leverage new tools and industry best practices

Requirements

  • B.S. or M.S. degree and 1-2 years experience in paid media and user acquisition.
  • Experience with major ads platforms such as Google Ads (Search, GDN, YouTube, and UAC campaigns), Facebook Ads, Snap Ads, or Programmatic Display Experience
  • Experience with mobile app acquisition, and MMP platforms such as Adjust, AppsFlyer, Kochava, etc.
  • Experience in A/B testing to drive KPI improvement
  • Basic HTML & Javascript knowledge (Google Tag Manager knowledge is a plus!)
  • Analytical/Data driven mindset (SQL knowledge is a plus!)
  • Strong Microsoft Excel skills
  • Ability to work in a fast-paced, start-up environment
  • Organization, planning, and prioritization skills are a must

Benefits

Our compensation and benefits are competitive, but there's one thing that Self Financial can offer that many startups cannot: we can positively change the world, while making a profit. Over 64 million adults in the U.S. do not have a credit score due to a lack of credit history. Self is solving this problem with innovative technology and partnerships.

Our perks include:

  • Competitive Pay
  • Stock options
  • Generous employer-paid health, vision and dental insurance coverage
  • Enjoy our vacation policy – there is no policy, balance matters
  • Educational assistance
  • Free gym membership
  • Plenty of snacks and drinks provided
  • Casual dress code
  • Catered company lunches on Mondays and Wednesdays
  • Team happy hours and events
  • Downtown Austin office space

How we act with each other is how we act with our customers. We are direct, transparent and respectful, and we hope you embrace that approach.

Self Financial requires all employees hired to successfully pass a background check.

We are an Equal Opportunity Employer.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavascriptLanguages
      • PHPLanguages
      • PythonLanguages
      • SqlLanguages
      • GraphQLLanguages
      • ReactLibraries
      • ExpressFrameworks
      • FlaskFrameworks
      • Node.jsFrameworks
      • React NativeFrameworks
      • PostgreSQLDatabases
      • RedisDatabases
      • Google AnalyticsAnalytics
      • TableauAnalytics
      • SegmentAnalytics
      • BrazeAnalytics
      • IllustratorDesign
      • InVisionDesign
      • PhotoshopDesign
      • SketchDesign
      • ConfluenceManagement
      • JIRAManagement
      • ContentfulCMS
      • MailChimpEmail

    Location

    Our company is in the heart of downtown Austin overlooking the world-famous sixth street district.

    An Insider's view of Self Financial

    What’s the vibe like in the office?

    We are constantly growing and facing new challenges, but everyone works well together. Our company events are always fun and a good way to get to know each other better. We are a very tight-knit group, and I wouldn't have it any other way!

    Joanna

    Customer Success Team Lead

    What projects are you most excited about?

    The best part about being at a company at this stage is being able to build data infrastructure and marketing programs from the ground up. I'm most excited to build out our entire retention marketing strategy to drive increased user engagement. We're utilizing a great growth automation system that allows us to do some really cool things.

    Tim

    Director of User Acquisition

    How has your career grown since starting at the company?

    Since joining Self, I've had the opportunity to develop my skills in both our frontend and backend repos. I've also learned a lot about working together with stakeholders to create new features or resolve bugs. I definitely feel like a stronger engineer having worked on this team and learning so much from my colleagues about maintainable code.

    Kristin

    Software Engineer

    What is your vision for the company?

    Most financial institutions cast aside those considered low-to-moderate income. We help people with fundamental aspects of financial health – building credit, using it wisely and saving money. My goal is to continue building a company of highly talented and collaborative people driven by a mission of helping people achieve financial stability.

    Brett

    Chief Marketing Officer

    How do you collaborate with other teams in the company?

    As a fast paced work environment, collaboration is key. It’s great to work with people who are willing to help each other out. If you have a question, it’s as easy as walking to their desk to ask!

    Jorge

    Compliance Manager

    What are Self Financial Perks + Benefits

    Self Financial Benefits Overview

    We're located in downtown Austin with a direct view of the Capitol! Being in the heart of the action creates an exciting place to grow the company and make a huge impact for our customers.

    Culture
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Pair programming
    Open office floor plan
    Flexible work schedule
    Remote work program
    Our remote work program includes work from home full-time remote for specific positions.
    Diversity
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Team workouts
    Mental health benefits
    Financial & Retirement
    401(K)
    Company equity
    Equity Incentive Plan
    Performance bonus
    Child Care & Parental Leave Benefits
    Generous parental leave
    Family medical leave
    Return-to-work program post parental leave
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Paid holidays
    Paid sick days
    Office Perks
    Company-sponsored outings
    Free daily meals
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Onsite office parking
    Pet friendly
    Relocation assistance
    We offer relocation assistance to new employees.
    Fitness stipend
    We offer gym membership for employees.
    Onsite gym
    Professional Development Benefits
    Job training & conferences
    Self offers employees professional development opportunities like an annual individual budget for training.
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Our mentorship program includes 1-to-1 program, leadership mentoring.
    Continuing education stipend
    Continuing education available during work hours
    Online course subscriptions available
    Paid industry certifications
    We offer paid industry certifications for specific positions at Self.

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