Paid Social Strategist

| Austin

Khoros is seeking a paid social strategist to add to our growing strategic services team. From developing paid social strategies, creating complex target audiences and understanding the intersection of pairing ad types with the right objectives to maximize results, the paid social media strategist will play a pivotal role on project teams at Khoros.

 

The ideal candidate is a mix of account manager, paid expert, analyst, and social media enthusiast who can create and execute best-in-class paid social media campaigns. This role will also lead and develop paid social media playbooks, recommend channel-specific KPIs and other social strategy-centric deliverables, as well as optimize and analyze paid social media campaigns. The successful candidate must be able to think strategically to identify issues that need to be prioritized or resolved, and they will have a clear understanding of best practices for executing paid campaigns across all of the major social channels (Facebook, Instagram, Twitter, LinkedIn, Pinterest, etc.).

 

The paid social media strategist will work collaboratively with analysts and social media coordinators to support social programs that meet and exceed our customers' business objectives. This role will report to the Director of Strategy and work closely with the sales and strategic services teams to enable world-class paid social strategy and execution for Khoros customers.


This person will be based out of our Austin or New York office. 

 

Responsibilities:

  • Counsel customers on current trends and innovations in paid social media models and tools.
  • Lead a team of social media coordinators, associate strategists and analysts for daily paid campaign management which includes: managing staffing and resourcing for execution, implementing process to ensure flawless execution and error-free reporting, coordinating campaign launches, budget management and optimization, bid management, analytic tracking and reporting, and multivariate testing.
  • Manage analysts and provide guidance on the process of collecting, analyzing and interpreting data to generate reports that provide a visual representation of social media campaign performance and insights.
  • Pivot campaign performance data in Excel to provide clear and effective communication to internal account teams and customers.
  • Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools to uncover insights, statistics and trends.
  • Responsible for downloading raw data reports that chart customer KPIs and provide insight and analysis as to what the numbers mean for the customer's daily operations as well as long-term strategy.
  • Manage junior team members and assist with goal-setting, career development and knowledge share.
  • Train and educate internal teams on paid social best practices and latest trends.
  • Inform the roadmap of Khoros products that facilitate measuring performance and impact, and be an internal champion for analytics and paid media optimization at Khoros.

Requirements:

  • At least 4-6 years experience in media planning, social media, communications, marketing, or advertising.
  • Agency or brand experience preferred.
  • People management experience preferred.
  • Experience with social media ad management platforms, including but not limited to, Facebook, Instagram, Twitter, LinkedIn, Pinterest and more.
  • Experience optimizing or reporting on social media paid advertising campaigns including Facebook, Instagram, Twitter, LinkedIn, and Pinterest.
  • Demonstrated experience in creating and executing paid media campaigns on behalf of a brand or media company.
  • Facebook Blueprint certification preferred.
  • Excellent project management skills and are highly organized.
  • Work efficiently, are dependable and have an entrepreneurial spirit.
  • Ability to rapidly assess, analyze, and resolve complicated issues with little initial information or direction and with varying degrees of ambiguity.
  • Moderate travel may be required.

 


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Location

7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
We provide breakfast tacos on Tuesday with light breakfast items available everyday (yogurt, etc.). Employees get free lunch on Monday, Wednesday, Thursday and we have lunch drop available Tu and Fr.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
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