Recently named Best Place to Work by MM&M, The Holmes Report, PR News, PRWeek, and AdAge, Real Chemistry is an integrated marketing and communications firm powered by analytics and specializing in healthcare. We are currently looking to add talented professionals to our growing team. This is a great opportunity to join a dynamic, fast-growing global agency.

Role Description

The Performance Media Manager is responsible for campaign execution and management while also overseeing and coaching Associates on the same accounts. The Manager must be wholly comfortable being independent and operating with limited oversight. The Manager serves as the primary point of contact for internal teams they support for all items regarding programmatic and social media activation. While providing thought leadership, the Manager builds strong relationships and establishes clear lines of communication with internal teams and external partners. Managers will have a direct line of communication to senior members of the team which is designed to facilitate knowledge sharing in both directions. The Manager onboards and trains junior team members on account specifics, media buying platforms/tools and campaign management best practices.

The ideal candidate will have prior digital media and campaign management experience, strong analytical and communication skills, and hands-on experience with various media buying platforms. Collaboration across all agency teams (Integrated Media, Analytics, Strategy, Ad Operations, Creative, etc.) is required.

Key Responsibilities

• Build campaigns in buying platforms, perform QAs and activate according to best practices
• Maintain proper pacing for each campaign, which includes setting up automated pacing reports and using pacing docs to provide team visibility
• Attend meetings on behalf of account’s team members to ensure proper communication and connection between capability and client/brand needs
• Pull platform reporting and generate insights for Analytics readouts and client deliverables
• Oversee monthly billing and actualization between vendor and internal teams to ensure timely delivery and processing
• Support planning process alongside senior team members and Integrated Media team
• Vet vendor offerings and capabilities on a frequent basis to ensure the team is using best-in-class tech and most advanced tools for respective accounts
• Maintain communication with vendor partners
• Provide timely updates to all campaign stakeholders, both internal and external
• Participate in client meetings & conversations when applicable, with guidance from senior team members
• Supports internal and external communications with team members and partners across several accounts – responding to a brief, strategic recommendations, developing a multi-channel plan, recommending measurement, campaign launch and optimization, and results reporting
• Liaise with internal social media and account teams to develop paid social media plans for all applicable social platforms and activate accordingly
• Leads preparation of client-facing presentation slides summarizing campaign performance, optimizations, recommendations, wrap ups & the like
• Onboards and trains Associates on account specifics, media buying platforms, digital media landscape, programmatic ecosystem, social media players, trading & team best practices
• Manages calendars, project trackers, call agendas and recap notes or oversees these tasks by Associates to ensure team is in lockstep and on track with deliverables, projects, etc.

Experience

• 2+ years of professional experience working in digital media – owning buying platform management, campaign management, optimization & digital media operations
• 1+ years of hands-on platform experience (preferred), programmatic and/or social
• 2+ years of experience in media planning
• Successful track record of taking on increasing levels of responsibility
• Experience with leading day-to-day meetings, statuses, calls
• Experience with client communication & deliverables

Skills

• Ability to identify, troubleshoot and effectively resolve issues
• Excellent oral and written communication skills
• Excellent analytical and critical thinking skills
• Excellent mathematical skills
• Excellent project management & time management skills
• Thorough attention to detail
• Proficiency in Microsoft Excel, PowerPoint & Word
• Ability to multi-task and prioritize accordingly in a dynamic, fast-paced work environment