About the Company

Brightpearl exists to automate retail. We help omnichannel businesses selling finished goods, trading $2.5m-$50m a year. Over 1,200 businesses in 26 countries use our platform. We manage over 10m transactions and $2b of business a year. Brightpearl is a cloud platform, built on AWS with 99.9% uptime, and is deployed twice as fast as the competition. Brightpearl is headquartered in Bristol, UK and we have a US office in Austin, Texas. We are looking for an experienced Product Marketing Manager to join our US Marketing team.

About the Role

Reporting to the Vice President of Marketing, you will be responsible for the messaging, campaign creation, and launching of Brightpearl’s products. You will be a cross functional leader with responsibilities for sales enablement and product launches across the company. You will also be a key content creator to help prospects in their buyer's journey, and be an evangelist to grow awareness in Brightpearl’s offering. This is a critical role at the heart of Brightpearl’s go to market operations, from product development to marketing to sales.

Requirements

• BA/BS or equivalent. MBA preferred.
• Experience within SaaS, Enterprise market would be an advantage.
• Familiarity with the retail and or wholesale market would be a significant advantage.
• Past experience in product marketing and/or product management.
• Excellent written and verbal communication skills. Need to share strong portfolio of product marketing content (e.g., sales collateral, blog posts, product videos, public speaking events etc.).
• Strong cross functional leadership experience with examples of working effectively with product, sales, and support/customer success.
• Experience of using, supporting, implementing or marketing ERP, Order Management, Inventory Management or Accounting software.
• Strong analytical and quantitative skills to create content from Brightpearl’s proprietary “insight” data set and evaluate the performance of product marketing activities.
• Experience performing market research and building competitive analysis.
• Past experience with marketing automation solutions such as Hubspot and CRM such as SalesForce.com.
• Able to articulate the business value delivered by technology solutions.
• Great eye for customer and market dynamics.

Responsibilities

• Value Proposition Messaging
  • Define product value proposition, key benefits and target audience, based on market and competitive analysis.
  • Work with customers, prospects, and Brightpearl’s stakeholders (product, sales, support) to develop messaging to communicate our value proposition and product capabilities.
  • Drive messaging strategy through marketing assets (e.g. website, content), sales collateral, and prospect and customer interactions (e.g. sales meetings, demos, trials).
  • Be plugged into retail/Ecommerce and wider tech industry trends. Gather competitive and market intelligence and implement those findings into future development and marketing strategies.
  • Be Brightpearl’s competitive landscape expert.

• Sales Enablement
  • Deliver product value proposition training, tools, and collateral to our direct and partner sales organizations, to improve conversion rates and reduce the sales cycle.
  • Participate in sales calls and get feedback from sales teams to optimize and improve sales enablement assets, training, and messaging.

• Product launches and roadmap input
  • Develop goals and tactical plans to use product launches to improve new customer acquisition and existing customer upsell and retention.
  • Coordinate product launches across sales, marketing, support, professional services and customer success.
  • Support launches by creating product collaterals, thought leadership and sales enablement content to support marketing campaigns and partner campaigns.
  • Provide input and be a key partner to the product management team as they develop and optimize the product roadmap.

• Content marketing, especially bottom of funnel
  • Document personas and the buyer's journey and identify the critical content needed to help prospects and existing customers research and buy Brightpearl’s products.
  • Create bottom of funnel content that prospects in an active buying cycle need to evaluate, as part of Brightpearl’s offerings. (e.g. product videos, ROI calculators, case studies).
  • Help drive top of funnel interest in Brightpearl by being an evangelist for our products through thought leadership, blogging, social media, and public speaking.
  • Use marketing data to evaluate and improve campaign and product launch performance.
  • Develop win/loss analysis to identify and understand any trends with messaging and products that should be addressed in future marketing campaigns, sales enablement, and partner feedback.

  About You

  • Positivity, confidence and drive is a must.
  • Self directed, professional, team player.
  • You know how to work in startup mode. You’re able to remain adaptable, flexible, and work cross-functionally and be comfortable with ambiguity.
  • Passion for sales and marketing.
  • Hungry to develop your career and be world class at what you do.
  • Excellent interpersonal skills with the ability to build relationships with a wide variety of people, in particular with remote teams.
  • Able to manage multiple projects in a fast-moving and dynamic environment.
  • Able to input into a multifunctional team, and not afraid to question and offer alternatives.

  Our Values & Culture

  • Brightpearl is a team of people who are crazy motivated by growth.
  • It’s what we help our customers do; grow their businesses by making it possible and easy for them to be better retailers.
  • It’s how we behave as individuals; we’re all deeply passionate about learning.
  • You’ll do the best work of your career with people who are just as motivated and talented as you are.
  • If you thrive in a fast paced environment with a hunger to learn and are looking to make a meaningful impact, this is the ideal place to work, apply now!

Benefits

We offer a competitive salary, plus a superior benefits package including 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision. We’re an energetic, driven organization who believe in promoting a healthy work-life balance, and our office in Downtown Austin is an open, vibrant workspace. Check out our Culture page to get more of an insight on what it’s like to work with us!