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Product Marketing Manager

| Austin

Your Mission:

Do you want to be part of a world-class organization focused on building remarkable mobile experiences? We are looking for someone to join our team who thinks differently about problems and is driven to win. This person will own the communication of the Shopgate enterprise platform benefits and features to both internal and external stakeholders, from sales to customer success to partners and prospects, it all begins with you. You own product messaging across the board and serve as an irreplaceable hub.

What You’ll Do on a Daily Basis:

  • Leverage your strong understanding of commerce and high-tech/retail industries to articulate a vision and help position Shopgate distinctly in the minds of partners and prospects
  • Develop product positioning and messaging that differentiates Shopgate in the commerce market
  • Structure forward-thinking go-to-market strategies to successfully introduce new products and features to market
  • Be an expert on Shopgate’s products and the enterprise/mid-market commerce market, understanding and articulating how Shopgate solves the complex problems retailers are facing
  • Analyze the market for technology trends and actionable insights
  • Represent Shopgate at partner and industry events
  • Own competitive analysis of the Shopgate platform
  • Own buyer persona and customer lifecycles of Shopgate merchants
  • Enable the sales team to sell the product through training, demos, collateral and any other tools needed
  • Work with Marketing team to develop compelling content supporting lead generation goals
  • Help Shopgate’s clients become advocates through customer advisory boards, customer visits, and case studies.
  • Work with Product Management to define the roadmap that balances customer needs, innovative technology trends, and competitive parity

This Job Is For You If:

  • You are a networker and love building strong relationships through proactive communication
  • You understand the commerce platform market and have a passion for building remarkable customer experiences
  • You are not afraid to have ideas and can clearly communicate ideas to a larger team
  • You easily understand new technologies and consider yourself an early adopter

The Right Fit:

  • Bachelor’s degree in BA, Marketing, Sales, Engineering, Technology or related field required, MBA is a plus
  • 3+ years working with SaaS products
  • ecommerce/commerce experience is a plus
  • Excellent written and verbal communication skills with the ability to tailor presentations to audiences
  • Excellent people and time management skills to interact with staff, colleagues and cross-functional teams, and third parties
  • Proven ability to collaborate across organizations to drive results without formal authority
  • Enthusiastic, creative and driven
  • Demonstrated ability to execute successful projects with minimal guidance in a fast-paced entrepreneurial environment
  • Attention to detail and strong organizational, program management skills with demonstrated ability to juggle multiple projects and requests
  • Pragmatic marketing experience 
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2222 Rio Grande, Austin , TX 78705

An Insider's view of Shopgate

What's something quirky about your company?

Part of our team is based in Germany, and the cultural exchange is super fun. I’ve learned a lot of random German words by osmosis, and taught my overseas colleagues how to properly use “y’all”. Working with a team 7 hrs. ahead has its challenges but we value taking the time to make these cross-cultural connections to foster a “one-team” mentality


Product Manager

What does your typical day look like?

My favorite thing about my workday here is that it's never truly the same every day, because there are always new opportunities to take advantage of. We're a small but close-knit company, departments frequently collaborate with each other on projects, and you are always given opportunities to work with company leaders in both Austin and Germany.


Marketing Communications Specialist

What makes someone successful on your team?

As a Senior Customer Success Manager it is crucial to be merchant and customer focused to be successful. Not only are we providing first-class service for our merchants but we have to consider their customers and the user-experience. We are mobile experts who just happen to be fast-paced problem solvers!


Sr. Customer Success Manager

How do your team's ideas influence the company's direction?

From day one I have involved every individual on my team, from top to bottom, in conversations on what works and what doesn't work. They are encouraged and empowered to develop solutions that work for them to the benefit of the team as a whole. Eliminating top-down only decision making energizes everyone!


VP of Customer Success

How does your team reward individual success?

One of the things I love about Shopgate is the monthly rewards for different categories that align with our corporate values. Also, each team has their own way of recognizing top performers. In sales, we did a March Madness competition and the winner got a Hotel + Spa package! It definitely creates some friendly competition and makes work fun.


Enterprise Account Executive

What are Shopgate Perks + Benefits

Shopgate Benefits Overview

Employees are Shopgate's greatest asset and we do our best to make sure they're taken care of. From an "open" PTO policy to paid maternity leave, we try to stay competitive with our perks and benefits.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Shopgate offers a flexible spending account through Discovery Benefits to cover out of pocket expenses with a pre-tax monthly contribution.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Vacation & Time Off Benefits
Unlimited Vacation Policy
Shopgate has an “open” PTO policy. Take whatever time you need, just make sure your manager approves it and your work is covered.
Paid Volunteer Time
We believe in giving back to the community, so Shopgate employees often take an afternoon off around the holidays to volunteer at the Central Texas Food Bank.
Paid Holidays
Shopgate allows employees paid time off to observe most major holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
We always have a german keg tapped and ready to enjoy.
Casual Dress
We're casual around here, so come as you are!
Commuter Benefits
Shopgate helps employees get to work by providing up to $60 in public transportation reimbursement or $60 to offset the cost of a parking pass for the on-site garage.
Company Outings
Each department has regular team outings and happy hours. As a company, we have both a summer party and a holiday party to get together and celebrate our success.
Game Room
We have Golden Tee and a foosball table in the foyer for employees to enjoy.
Stocked Kitchen
We have the luxury of enjoying a fully stocked kitchen to keep ourselves full and hydrated daily.
Happy Hours
We have monthly company-wide happy hours both in office and at local bars.
We have an on-site parking garage.
Fitness Subsidies
Shopgate offers a discount membership at Golds Gym.
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