Senior Content Marketing Manager at Khoros

| Austin
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Khoros is looking for a Senior Content Marketing Manager to help build and deliver on our content marketing strategy. The ideal candidate is a gifted writer and editor who follows industry trends and who understands the B2B customer journey. Developing and promoting content that maps to business objectives and builds demand in the market is key for success in this role; this person is a nimble strategist who cares about metrics and has a track record of crafting stories that create and accelerate sales opportunities. Brand voice and reputation efforts are championed through a variety of deliverables including technical whitepapers, blog posts, emails, paid media and landing pages. We're looking for a strong mix of strategist, editor, and writer who can conceptualize big ideas and translate them into multi-dimensional content maintained in a consistent brand voice.

Reporting to the Director of Brand, the right candidate feels just as comfortable collaborating on content strategy for websites and pieces of content as they will researching, writing, and editing a long-form whitepaper. Our ideal candidate also possesses stellar project management skills and a positive get-it-done attitude to work most successfully with our cross-functional teams. You'll strive to author custom branded content and continue to evangelize our brand voice, to set our content - and therefore our company - apart. 


Job Duties:

  • Develop and execute against the content strategy for Khoros and related editorial calendar
  • Oversee all moving pieces of content from ideation, to production, to distribution
  • Partner with designers, freelancers, and external stakeholders on content production
  • Support development and communication of content marketing strategy as it relates to business goals and Demand Gen Programs
  • Serve as editor-in-chief of marketing and communication materials, advising on voice and story - department- and business-wide as needed
  • Lead and/or contribute to content strategy, UX + wireframe exercises, and copywriting efforts for website projects as they arise
  • Contribute to the definition and maintenance of the Khoros brand voice


  • Develop creative content and campaign materials for maximum use across channels – from long-form whitepapers to short-form blog posts and collateral, and everything in between
  • Identify thought leadership stories and generate content that supports specific brand positioning and campaign efforts
  • Lead content project management efforts to make sure the execution of content is delivered in a timely fashion
  • Manage the content repository to ensure ease of access and maximum use of materials by the company 
  • Collaborate closely with the marketing communications, revenue marketing, and creative teams to ensure the production of materials and that content is effectively delivered to the market through appropriate channels
  • Regularly assess and prioritize the enhancement, editing, and potential reformatting of existing content 
  • Collaborate with other Marketers to define project scope (Demand Gen, Product Marketing, Digital Ops and Design teams.)
  • Consistently measure, track, and report on the performance of content and use those insights to drive future content planning decisions


Minimum Requirements:

  • 5-10 years of work experience in marketing, journalism, or communications, ideally working for a technology company or agency
  • Excellent writing, editing, storytelling, collaboration and brainstorming skills
  • Experience working with various digital storytelling formats and can demonstrate the ability to take complex topics and communicate them effectively (text, video, slideshows, email)
  • Exemplary editing and proofreading skills, with knowledge of AP style
  • Prior experience working with integrated marketing and creative campaigns preferred
  • Stellar research skills and the ability to familiarize yourself with new topics and industries quickly
  • Excellent project management skills and attention to detail
  • Big idea person with the ability to both lead creative ideation and translate ideas into marketing content and materials – you're equal parts thinker and "doer"
  • Strategic thinker with a passion for digital customer engagement, digital marketing, and brand development
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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