Social Media Manager at ShipperHQ

| Austin
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Social Media Manager 

Do you have a way with words and enjoy building engagement on social media?

If so we want to hear from you. We are looking for a strong social media expert to join our team here at ShipperHQ to manage our social presence.

ShipperHQ is a bootstrapped startup located in Austin, TX making a big impact in the eCommerce shipping space. We are a premier shipping experience manager for eCommerce sites, selling to clients large and small around the world. We have a fantastic reputation and are recognized for our high-quality service. Our SaaS product, ShipperHQ, launched in 2015 and is growing quickly.

Our ideal candidate is an ambitious go-getter who isn’t afraid to roll up their sleeves and develop and implement our social media strategy, craft engaging messaging, and report on marketing analytics. You will collaborate with a fast-paced team of marketers and designers to help tell ShipperHQ’s story and design its future.

Responsibilities & Duties: 

  • Develop, implement and manage our social media strategy
  • Write and reply to social media posts on Facebook, Twitter, Linkedin, etc.
  • Define and report on social media KPIs
  • Manage and oversee social media content
  • Measure the success of every social media campaign
  • Stay up to date with latest social media best practices and technologies
  • Use social media marketing tools such as Buffer
  • Work with copywriters and designers to ensure content is informative and appealing
  • Ensure brand consistency in copy through tone, voice and terminology
  • Manage and oversee all social advertising
  • Assist with general marketing tasks and projects as needed

About you:

  • Degree in Communications, Marketing, New Media, Public Relations, or Business
  • 1-2+ years of experience as a Social Media Specialist or similar role
  • You’re super organized and detail-oriented - no detail is too small
  • You’re able to meet tight deadlines under pressure
  • You are comfortable working on a small, scrappy team
  • You are tech-savvy. You should be familiar with WordPress, Buffer, Slack, and Google Apps
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram and other social media best practices
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research
  • Good understanding of social media KPIs
  • Great interpersonal, presentation and communication skills


Some perks:

  • Your hard work and creative energy can and will be transferred directly into results for our partners and customers. 
  • Work with a collaborative and motivated team with the ability to tie results in the organization directly to your actions.


  • This is a full-time position based in our Austin, TX office
  • Compensation is based on experience

Job Types: Full-time

Range: $50K-$65K

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