Giddy is a fast-paced, high-growth startup in the sexual health and wellness sector. Learn more about Giddy at GetMeGiddy.com

This role is responsible for monitoring and managing Giddy's social platform, executing against our social strategy and goals, and personalizing customer experiences across channels with continuity. This requires a cross-functional player who will partner closely with every employee at the company.

The dream candidate has a passion for furthering the conversation around sex, will be ready to roll up their sleeves and hit the ground running, and has a data driven approach to improve the customer experience through customer marketing. A can-do, get-it-done attitude is key to the success of this role where no job is too big or too small.

Responsibilities include (but are not limited to):

• Developing social media content plans that are consistent with the company’s brand identity
• Partnering with creative to develop consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns
• Create loyalty, retention, advocacy and win back programs across multiple channels, segments and geographies
• Curate approachable, fun, educational content for all social media channels that grows our followers and drives high engagement rates
• Manage the social media content calendar working cross-functionally with our marketing team to get the assets you need
• Consistently brainstorm and collaborate with team to identify new ideas and strategies to drive the conversation forward
• Communicate with social media followers, including responding to queries in a timely manner
• Deliver reporting on and presenting social media KPIs tied to business objectives
• Ability to monitor technology and competitive landscape to lead and drive new innovative solutions to support business objectives
• Using analytical tools such as Facebook Insights, Google Analytics, Hootsuite Pro (or the like) to monitor and evaluate the company’s social media presence and performance
• Partner with cross-functional teams to execute on core business objectives, including Paid Media, PR, Merchandising, Creative/UI, Product/UX, Operations, HR, Legal, and Finance teams
• Performing other duties when needed

Qualifications / Experience Desirables:

• 3 or more years of social media experience including planning and managing content in a business or agency setting
• Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy
• Experience using various analytics software
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work in a fast-paced, high-pressure environment

Benefits/Perks:

• Salary commensurate with experience
• Opportunity to join a high-growth startup redefining the way we think about sexual health and wellness
• Health and dental coverage

Job Type: Full-time

Salary: $50,000.00 to $60,000.00 /year