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Sr. Product Marketing Manager

| Austin

As a Sr. Product Marketing Manager for HotSchedules, you will crave a deep understanding of the hospitality industry including market segmentation, buyer personas, and key trends driving the need for innovation. You will act as the subject matter expert (SME) who can transfer knowledge across the organization about the competitive landscape, market drivers, and the buyer’s journey. You will leverage this knowledge to partner closely with cross-functional teams including Product, Marketing, Sales, Sales Enablement and Solution to deliver a successful go-to-market strategy.

You have a strong background in the B2B SaaS space with deep experience around complex product launches, and the planning and execution of regular release cycles. Your ability to remain strategic while ensuring flawless execution of the plan is critical.

Responsibilities:

  • Develop a deep and ongoing understanding of the market including::
    • Industry segmentation
    • Buyer groups purchase drivers
    • Competitive landscape
    • Use-case scenarios
    • Customer challenges
    • Business objectives
  • Maintain an expert understanding of target industries including restaurant, hospitality, retail and other industries reliant on an hourly workforce
  • Define and articulate impactful value propositions around HotSchedules complete offering
  • Coordinate and lead launch and go-to-market efforts as they pertain to product launches and feature/module releases including development and updating of key messaging frameworks
  • Ensure go-to-market readiness by producing product collateral, website content, training materials and other assets that support campaign and sales enablement efforts
  • Support the Customer Advisory Board planning and activities as needed
  • Work closely with Product Management to establish market requirements that inform future product strategy and direction

Requirements:

  • Bachelor’s degree in Marketing, Business, English, Journalism, or related field required.
  • 7+ years related work experience in product marketing, preferably in B2B SaaS
  • Restaurant experience, either in operations or technical support, a plus
  • Excellent presentation-building skills
  • Solid understanding of the information needed by prospects along the buyer’s journey
  • Demonstrated success in developing and executing technology product launch campaigns
  • Strong ability to translate and effectively communicate unique technology into the customer-relevant value proposition
  • Strong writing skills for technology product content
  • Strong cross-functional and collaborative mindset to represent the buyer’s point of view with Marketing, Product, Sales, & Customer Success teams
  • Extremely organized with excellent project management, time management, decision-making, and problem-solving skills
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • DynamoDatabases
    • S3Databases

Location

Our office overlooks the 360/Pennybacker Bridge in scenic Northwest Austin. From our rooftop deck you can see Lake Austin and beautiful downtown.
Employees say you'll join HotSchedules for the tech and stay for the people
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An Insider's view of HotSchedules

What are some social events your company does?

We have Culture Day, where everyone cooks something to eat and drink from different cultures, we also build out a booth and dress like that culture. Then we give everyone a passport that has to be stamped at all the different cultures. It's so fun and our teams really get into it, even making up cultures like The Shire and StarWars.

DeeDee

Sr. Technical Recruiter

What does your typical day look like?

Write some code for a new feature, bug fix, or dev/test tool. Attend a daily stand-up meeting. Sometimes attend a meeting or two. Review code pull requests. Answer questions and help somebody else out with a problem. Oh, and I open a lot of doors on the way to my desk in the morning!

Brandon

Software Engineer

What makes someone successful on your team?

To be successful at HotSchedules, you have to have an open mind, be self-driven, and willing to go the extra mile. Humility I think is what measures my success. Being able to own your mistakes, figuring out what you can do to improve yourself, and do it.

Jadyn

Project Manager

What kinds of technical challenges do you and your team face?

Every customer is unique and requires their own set of solutions to a wide range of challenges. No two days are alike. I love hearing about these challenges directly from our customers and diving deep to help them find the best path forward.

Vince

Solutions Architect

What are HotSchedules Perks + Benefits

Culture
Volunteer in local community
We give everyone 4 community service days per year to go and give back to the charity of their choice. We also have one day that we close the entire company down and give back together as a company.
Friends outside of work
Eat lunch together
Intracompany committees
We have a team that is responsible for our office culture. It's called the Torch Team. They plan all of our fun events throughout the year.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
3 different health insurance plans from United Healthcare. The HDHP premium is covered by the company for you and very small cost for dependents.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
We match .50 on the 1.00 up to 6%, so if you put in 6%, we'll match 3%.
Performance Bonus
We have an annual cash bonus that is based on both company and individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
HotSchedules offers 2 weeks of maternity and paternity leave.
Flexible Work Schedule
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We give everyone 4 community service days per year to go and give back to their favorite charity.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Quarterly.
Game Room
Pool table, foosball table, ping pong table, Xbox and PlayStation.
Stocked Kitchen
Some Meals Provided
We cater in lunch every other Friday.
Happy Hours
Parking
We have free covered parking for everyone.
Fitness Subsidies
We actually have a free gym onsite.
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Beautiful 2222/360 location with rooftop deck and outdoor patio.

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