Technical Product Marketing Manager

| Austin

About Us:

LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.

We love going to work and think you should too. We hold our company culture near and dear – it represents an intermix between passion for rock star work output and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie.

Located in the 500 West 2nd Street tower, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views, where snacks are plentiful and team outings are common. Our offices are sprinkled around the globe, too, with our headquarters in Santa Barbara, California and offices in London, Singapore, and Chengdu, China. 

What You'll Do:

As part of the LogicMonitor Marketing team, the Technical Product Marketing Manager (PMM) will act as an integrated marketing resource to help define strategy, scope, implement, train on and roll out marketing and product initiatives. In this position, you will create content and assets that support the customer journey from discovery to research, evaluation (demo/free trial), purchase and advocacy (post-implementation). You will also collaborate with Product Management and other teams to pursue technology partnerships (integrations) that enable more streamlined IT Ops workflows or otherwise enable a more streamlined IT service management experience to customers.
Here's a closer look at this key role:

  • Create top-notch customer facing content for product launches, inbound and outbound marketing programs and sales plays with emphasis on digital assets including blogs, videos and customer stories.
  • Define messaging for target personas, both business and technical, with a focus on value and benefits in addition to features and functions
  • Work with technology integration partners and the LogicMonitor product management team to obtain interoperability certification, develop joint value-prop messaging and collaborate on go-to-market strategy with Partner Marketing to evangelize the benefits of the technology integration
  • Partner with sales to understand and prioritize their needs for assets, messaging and content
  • Create and deliver compelling Sales enablement material for field, inside sales and partner channels including call scripts, battlecards, objection handling guides and customer stories
  • Conduct market analysis and segmentation of installed base and white space, with emphasis on identifying new opportunities
  • Develop segment specific messaging and content relevant to our key buyers in Enterprise, SMB and MSPs
  • Work closely with the product managers to launch, position and promote new products
  • Help create go-to-market plans for new offers
  • Contribute to a monthly customer newsletter based on our sprint cycle to nurture the installed base
  • Participation in some tradeshows, field marketing events, internal sales and partner training and customer visits required. Approx: 30% travel.

What You'll Need:

  • BA or BS required (especially in Business, Marketing, Computer Science or Engineering)
  • Excellent listening, written and verbal communication skills
  • Able to articulate technology and product positioning to both business and technical personas
  • 8+ years prior experience as a Product Marketing Manager, Technical Marketing or Engineer, or as an IT Ops Manager or System Administrator (with an interest in moving to Product marketing)
  • Previous experience in Product marketing, business development or Sales Engineering in any of these areas a plus: Monitoring solutions (network, server, storage, database, application performance, etc), Virtualization technologies, Cloud computing, Storage solutions, Load Balancers, Webservers (IIS, Apache, Tomcat, etc…), Database (SQL, MySQL, MongoDB, Postgress, etc…), SaaS-based software solutions, ITOps, IT Service Management tools, technologies
  • Demonstrated success working with customers and partners in a sales, business development or Product marketing role
  • Must be scrappy, resourceful, proactive, accountable and collaborative with a sense of urgency
  • Organized and detail­-oriented to effectively manage projects and programs that will require contributions and feedback from other functional groups
  • Requires some travel to customer and non­-customer sites in North America and Europe (up to 40%)
  • Proficiency with PowerPoint, Keynote, Salesforce, Google Suite and Microsoft Office suite

About You:

  • Ambitious to develop professional career
  • Ability to learn quickly, setting goals and achieving them
  • Strong interpersonal and relationship-building skills
  • Understands how to lead by example
  • Excellent project management experience
  • Natural problem-solver and creative thinker
  • Thrives on bringing order to chaos with a hands-on/can-do work ethic
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • AnsibleFrameworks
    • PuppetFrameworks
    • TerraformFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • ElasticSearchDatabases
    • TimeSeries DatabaseDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • GainSightEmail
    • MarketoLead Gen

Location

Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views.
500 West 2nd Street, Austin, TX 78701

Insider's spotlight

What’s the vibe like in the office?

Every morning is exciting because you're working with motivated, extremely intelligent and hardworking people. When everyone works in unison, it feels as though we're all a part of an extended family, thriving in each other's company and in turn, fostering LogicMonitor's success every day with our strive.

Farjad Syed

Solutions Engineer

What does your typical day look like?

Logicmonitor is an exciting opportunity for me.  The product is solid with an outstanding support system.  Very excited to be working with some very talented individuals throughout Logicmonitor.  Cool part is that with all this I'm still learning new things every day.

Eddie Gillis

Sales Engineer

How does the company support your career growth?

LogicMonitor encourages all team members to share ideas no matter your title. This has given me the opportunity to be involved in the development of strategic processes that improve both the customer experience and the company's bottom line. New projects and the all-star teams around me make everyday a learning experience contributing to my growth.

Sarah Robinson

Customer Success, Team Lead

What is your vision for the company?

LogicMonitor has emerged as an absolute leader in its space for the mid-market. Leading the company's efforts in the enterprise space, my vision for the company is to continue to excel in serving our largest and most strategic customers while scaling out our capability to provide the type of customer experience those customers expect.

Steve Kahn

Director of Enterprise Sales

What makes someone successful on your team?

Our team is made up of the smartest people I know, and it's been a joy watching the individuals around me grow with LogicMonitor. What you put into LogicMonitor is what you get out of it. Those that thrive here are go-getters, push themselves and others to reach their highest potential, and know that success comes from a team effort.

Yasmeen Farukh

Chief of Staff

What are LogicMonitor Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
We have unlimited PTO. As much as we love our work, we know it's important to get away too. We value output, not desk time so you can just take the time you need off.
Generous PTO
In addition to the perks above we have: One-week "Unplug" Bonus. We’re so serious about you being recharged that we go above and beyond your regular paid vacations.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidy
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Amazing Healthcare Coverage. Professional Development Reimbursement. Fully Stocked Kitchens. Free Gym & Yoga. Healthy Mind Encouragement. Awesome Team, Awesome Culture

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