VP of Marketing at ePayPolicy

| Austin
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ePayPolicy is the leader in e-payments for the insurance industry. We’ve built a payments platform to enable all of our market segments to easily track, report, and send / receive payments to anyone at any time. By way of our cool inventions, we empower our clients to speed up receivables and bind business faster throughout the insurance purchasing process. By integrating with over 12 different industry management systems, our clients immediately notice the ease-of-use purchasing experience and boosted productivity. Trusted by over 4,000 clients nationwide, ePayPolicy makes insurance payments super easy. 

We’re based in Austin, TX and have clients in all 50 US states with plans to include Canada this year. 45 team members proudly boast of a successful 2020 with exciting plans to come in 2021. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital. 

About You

As Marketing Director, you will lead a team of two marketers and work cross functionally to execute marketing programs, campaigns, and projects.

You and your team will support and enable our 20+ member sales team and grow our lead generation operations through engagement with our software and association partnerships and by conducting/producing marketing events such as trade shows, online ads, podcasts, and webinars.

An in-depth understanding of customer architecture is crucial. In this role, you must be able to get inside the minds of the customers to facilitate authentic conversations and timely promotions that move buyers through the funnel with greater velocity and precision.

You will also be responsible for ensuring that the Sales team is best equipped to win the marketplace by messaging the product capabilities and value propositions into persuasive sales conversations that lead to closed business. It is expected that you will be a contributing member of the creative process and lead your team in execution of all aspects of the marketing strategy. In addition, you will influence the strategy and daily work for an Inside Sales team.

This role will require a deep understanding of marketing strategy, online and offline media, CRM, data analytics, and measurement.

Requirements for the role include strategic thinking, enabling execution, strong marketing and sales experience (particularly in enabling sales teams,) marketing analytics, and engaging leadership of team members. Experience with SaaS software and online payment products are a strong plus.

You will:

  • Design, plan, manage, and optimize integrated digital campaigns across multiple channels (SEM, Email, Display Media, Native, Social, Video, Webinars, and Events) to generate leads for our inbound Sales team.
  • Manage and mentor a team of marketing coordinators responsible for digital and event marketing initiatives, marketing analytics, and campaign execution across all platforms.
  • Collaborate with internal stakeholders to ensure efficient and effective company-branded copy, content, and materials are deployed within our outbound sales team. 
  • Monitor and report campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, sales pipeline, and revenue.
  • Create effective nurture programs to improve conversion rates from leads to opportunities.
  • Work closely with our sales team to track and report leads from marketing efforts.
  • Collaborate with Sales and Product organizations to define product positioning that differentiates ePayPolicy in the marketplace.
  • Recommend Martech tools that can drive improved results.
  • Oversee vendor/agency selection and contracts as needed, and own all agency relationships.

We are looking for someone with:

  • Bachelor's degree from four-year college or university or equivalent experience
  • Demonstrable skills in mapping buyers journey into an actionable plan to drive revenue
  • Understand the inputs, reports, adjustment and capabilities of marketing automation platforms
  • Salesforce experience. Pardot experience (nice, but not req’d)
  • Understand and recommend additions or deletions to the Martech stack which currently includes: Salesforce and Pardot; Wordpress / WP engine; Trello / Monday; Google Analytics / Visual Studio
  • Understand lead scoring, MQL/SQL handoffs and data entry of CRM systems
  • Capable of data cleansing, list creation and managing diverse systems of data
  • Data-driven mind set that drives open dialog and debate
  • Analytical skills to measure and track campaign effectiveness, with the ability to innovate and iterate to focus on the most effective mechanisms
  • Experience as an individual contributor or manager who can catch the vision, drive success, and be self managed
  • Excellent people and management skills to interact with colleagues, cross-functional teams, and customers
  • Experience in a lead SaaS marketing role preferred; experience in the Insurance or Payments space is a major advantage.


Why ePayPolicy

  • Competitive salary
  • Comprehensive benefits package with employer basic life and disability premiums
  • 401K
  • Unlimited PTO
  • Company-sponsored quarterly “ePayItForward” initiatives 
  • Supportive and inclusive company culture with a focus on work/life balance
  • Fully-stocked kitchen; safety protocols in place for those that choose to work onsite currently
  • Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it! We value everyone’s ideas and opinions.)
  • Huge opportunity for growth 


While the majority of our team is still working remotely due to COVID-19 guidelines, we would prefer a local Austin-area candidate to fill this position as we would expect some level of in-person collaboration as we transition back to the office over the next several months. 


ePayPolicy Hiring Practice

We value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team. 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • CanvaDesign
    • TrelloManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • PipedriveCRM
    • MailChimpEmail
    • SendGridEmail


The office sits in the shadow of the Pennybacker bridge, with access to and amazing views of Lake Austin.

An Insider's view of ePayPolicy

What’s the vibe like in the office?

The vibe here is extremely friendly and laid-back, while still promoting getting things done. Everyone gets along well, and plays off each others strengths.


Application Developer

What's the biggest problem your team is solving?

Since we have such strong client acquisition from trade shows and inbound leads, we're working on maximizing our outbound floor plan to make it as strong as possible.


Team Lead

How has your career grown since starting at the company?

My three years here has been ridiculously awesome. I started in Customer Support part-time, and today I am involved in just about every area of the business.


Team Lead

What unique initiatives do you have that encourage innovation?

We have a saying at ePayPolicy that goes like this. "The best idea wins. So who has it?" We encourage everyone to question why we do things the way we do and offer other solutions. We believe a collaborative environment brings out all of our best ideas.

Todd Sorrel


How do you collaborate with other teams in the company?

I collaborate with the marketing team, mostly. When they get inbound leads they send those my way, so our work really goes hand in hand.


Inbound Product Specialist

What are ePayPolicy Perks + Benefits

ePayPolicy Benefits Overview

ePayPolicy offers comprehensive health and wellness coverage, and unlimited paid time off. We invest in and give back to our community with our #ePayItForward initiatives. As we've more than doubled in size since March 2020 (yes, just as the pandemic took over!) we've kept our teams engaged while working remotely and transitioning back to our brand new office space right on the shores of Lake Austin. A fully stocked kitchen and monthly team lunches (held safely!) keep us running and continuing to be the best in our industry. Join our resident yoga instructor for daily sessions to keep mind and body aligned.

Volunteer in local community
ePayPolicy volunteers at Austin Mobile Loafes & Fishes. Mobile Loaves & Fishes provides food & clothing & promotes dignity for our ... prepared feeding program to the homeless and working poor.
Partners with Nonprofits
We've partnered more recently with an organization called USupplies to provide back-to-school materials to kids who will be learning remotely at the start of this year.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Online course subscriptions available
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