Restaurant365
Helping restaurants thrive!
Austin, TX

Accounting Support Specialist

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Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. 
We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual… R365 does it all! 
We are excited to bring on an Accounting Support Specialist with a strong accounting background to our growing team in Austin, TX. 
Responsibilities: 
• Provide top-notch training and support to R365 customers via phone, email, screen sharing, Zoom meetings • Educate clients and explain features and functionality of accounting software applications to help restaurant processes • Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems • Analyze accounting data and provide recommendations to bridge any gaps between legacy system processes and our platform • Ensure customer issues are fully resolved and provide detailed documentation • Handle confidential and sensitive information with a high degree of discretion 


Qualifications 
• Degree with emphasis in business, finance, and/or accounting • Accounting experience • Restaurant industry experience • Strong understanding of general business principles • Excellent problem-solving skills • Strong customer-service skills • Clear and effective oral and written communication 


Compensation/Benefits 
• Competitive base salary • Comprehensive benefits • Simple IRA + match • Flexible time off + company holidays • Weekly catered lunches + snacks • New office space in Austin • Wellness program • Company-sponsored events 


Why work with us? 
• Cutting-edge, industry-disrupting technology • Thriving company • Huge growth opportunity • Passionate, supportive, fun team 


Restaurant365 is a cloud-based, all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. R365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool – specifically for restaurants – that scales and positions restaurant concepts for growth.  

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What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

Competitive compensation package
Comprehensive medical benefits
R365 pays 100% of the premium for medical, dental, and vision insurance for employees
401k + matching
Team member stock options
Flexible PTO + Company holidays
Wellness initiatives
Philanthropy events

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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