Agency Operations Mail Specialist

| Hybrid
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AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US.  Simply put, we help our customers acquire customers.  Today, we do this for the US insurance industry.  Our amazing team of over 1,000 talented and successful professionals uses Internet marketing to turn consumer interest in insurance products into policy sales for the world’s largest insurance carriers and more than 30,000 of their agents.   We are Austin-born and our growth from a 2-person startup in 2005 to a highly profitable business has been remarkable.  We are a tight-knit team with a fast paced, energetic, and entrepreneurial company culture that has been ranked a Best Places to Work in Austin for 2017, 2018, 2019 and 2021.  We provide competitive pay, outstanding benefits, and a fabulous, fun, collaborative environment that allows our people to be their best.

As our Agency Operations Mail Specialist, you will be handling and processing mail that comes in and goes out for our insurance sales department. This role will be Part-Time or Full-Time Hourly at our Austin Office and some work from home. You will be working mostly independently and must have a good sense of time management. Agency mail must be processed quickly, so the ability to work with sense of urgency is crucial.

General Responsibilities:

  • Daily processing of large volumes of incoming and outgoing time sensitive mail
  • Scanning new mail and distributing to the correct place
  • Ability to create new cases in Salesforce
  • Handle all outgoing mail requests from agents and service
  • Handle all fax requests from agents and service

Requirements: 

  • Ability to work in-office daily at our Austin location
  • Superior organization skills
  • Thrive in a fast-paced environment and enjoy working on projects.
  • Enjoy learning new things and are excited about technology.
  • Proven track record of achieving objectives 
  • Excellent computer skills
  • To be comfortable communicating over several platforms and have outstanding written and verbal skills and understand that your presentation of data and information should be professional,
  • Demonstrated skills in applications and programs, particularly Microsoft Office, including Excel, Word, Power Point, and Outlook.
  • Experience using Salesforce (preferred; not required)


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Location

AWL's home office is located right off of 360 and 2222 in Austin, nested in the beautiful hills. We're just a 20 minute drive to downtown Austin!

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