Asset Management Specialist

| Austin | Hybrid
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As our Asset Management Specialist at All Web Leads you will be responsible for provisioning work-from-home equipment and shipping it to remote employees. You’ll also image computers, assess and repair damaged assets, open warranty repairs with vendors, and manage our computer inventory.

You

  • Are confident, resourceful and not easily defeated. Curve balls and new data does not frighten you, you embrace the opportunity to try and succeed in new areas. You are comfortable making decisions and tracking progress.
  • Thrive in a fast-paced environment and enjoy working on projects.
  • Enjoy learning new things and are excited about technology.
  • Work well with a team and can communicate your processes and share your knowledge.
  • Believe that no task is too small or too big for your can-do attitude.
  • Project a committed attitude with your willingness to do whatever it takes to get the job done.

Your day-to-day

  • Utilize a ticketing system (Zendesk) to disposition tasks and work on incoming requests.
  • Set up and configure laptops for the new hire CCR / PSA classes.
  • Prepare, box, and label laptops in time to meet shipping deadlines.
  • Communicate effectively with People department to stay on top of constantly changing class lists and class attendance information.
  • Work with third-party vendors (Dell support) when necessary to troubleshoot issues and schedule repairs.
  • Receive returned equipment and reimage or mark for repairs, as necessary.
  • Provide the Front Desk with a supply of spare computers for equipment exchanges.
  • Image laptops and keep system images updated with current software and configurations.
  • Keep equipment tracking database current with the latest changes.
  • Communicate with current employees to assist with their equipment returns.
  • Send retrieval emails at scheduled intervals to terminated employees to retrieve WFH equipment.
  • Update/create knowledge base documentation for processes.

To be successful at AWL, you need

  • An acute eye for even the smallest of details, the things that most people don’t even know exist.
  • A committed attitude by showing a willingness to do whatever it takes to fulfill.
  • To be comfortable communicating over several platforms and have outstanding written and verbal skills.
  • Demonstrated skills in applications and programs, particularly Microsoft Office, including Excel, Word, and Outlook.
  • Excellent computer skills, organization, and data management to work efficiently and meet shipping deadlines.
  • Possess the ability to multitask and switch between projects at a moment notice.


AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US.  Simply put, we help our customers acquire customers.  Today, we do this for the US insurance industry.  Our amazing team of over 500 talented and successful professionals uses Internet marketing to turn consumer interest in insurance products into policy sales for the world’s largest insurance carriers and more than 30,000 of their agents.   We are Austin-born and our growth from a 2-person startup in 2005 to a highly profitable business has been remarkable.  We are a tight-knit team with a fast paced, energetic, and entrepreneurial company culture that has been ranked a Best Place to Work in Austin for 2017, 2018 and 2019.  We provide competitive pay, outstanding benefits, and a fabulous, fun, collaborative environment that allows our people to be their best.


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Location

AWL's home office is located right off of 360 and 2222 in Austin, nested in the beautiful hills. We're just a 20 minute drive to downtown Austin!

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