Amherst is revolutionizing the way U.S. real estate is priced, managed and financed in order to unlock opportunities for all market participants. Driven by data, analytics, and technology, Amherst has a 20-year history of anticipating where the next risks and opportunities are likely to emerge and designing actionable strategies for investors to capitalize on opportunities across residential real estate, commercial real estate and public securities. Amherst, along with its affiliates and subsidiaries, has more than 900 employees, $5 billion under management and approximately $15 billion under advisement and oversight. www.amherst.com.

A day in the life of our Supervisor, Resident Resource Specialists:

• Conduct assessments with residents to identify psychosocial, economic, and physical needs of the household

• Develops and implements individual service plans, and assesses and tracks residents’ support systems and available community resources

• Provides case management and maintains documentation in order to accurately evaluate the resident’s progress and ongoing resident and household needs.

• Facilitates resident contact and interdisciplinary sessions with residents.

• Provides information and referrals, as appropriate, and supports residents in connecting to appropriate resources.

• Supports residents in the stabilization of bio-psychosocial functioning and economic needs

• Provides short-term crisis counseling and support

• Keeps informed in best practices and community resources for basic needs, housing and financial stability, and related needs.

• Participates in budget planning, unit administration, and program development and evaluation.

• Participates in organizational workgroups

• Provides discharge planning from the case management program

What you’ll need to have:

• Master’s degree + 2 years experience in a field related to counseling individuals and case management services + experience leading and managing teams, programs, and initiatives through case assignment, systems adoption, recruitment, and data analysis Knowledge of community resources available for basic needs, therapeutic interventions, and/or psychosocial support.

• Knowledge of Federal and State program requirements for services to adults and families with a focus on housing and housing stability

• Skill in effective oral and/or written communication.

• Skill in establishing and maintaining good working relationships with federal, state, local or nonprofit social service programs.

• Skill in preparing clear and concise written reports.

• Ability to develop diplomatic relationships with basic needs programs across multiple communities, within and external to the company

• Skill in both verbal and written communication

• Ability to interact with residents, interns, and organization peers in a strength-based, solution-focused manner

• Ability to project manage and/or lead special initiatives and develop subject matter expertise in operational matters impacting residents, team performance, or MSR operational goals

Preferred:

• Licensed Social Worker

• Bilingual proficiency

• Skill in motivational interviewing and solution-focused techniques

• Experience in program evaluation and data analytics

• Knowledge of theoretical constructs of human development and ecological systems.

• Knowledge of evidence-based interventions and counseling techniques used in trauma, grief, or crisis situations.

• Experience overseeing or working with social work interns as part of field placements

​Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.