Central Ops Processor at Workrise

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As the leading workforce management solution for the skilled trades, Workrise makes it easier for skilled laborers to find work, and for companies to find in-demand workers. Workrise currently operates in wind, solar, construction, oil and gas, and defense industries. We’re growing, and we’d love to learn what you can add to our team!

Workrise is hiring a Central Ops Processor who will be responsible for assisting in the onboarding of our acquired workforce in Workrise’s labor Marketplace. This operational contributor will work directly with our newly acquired workforce to successfully qualify and onboard them into our labor Marketplace.  

Our ideal candidate for this role will be someone who thrives in a highly standardized environment, provides insight into ways we can improve our processes, and is KPIs motivated. Success will be measured by your ability to increase the throughput and number of our active workers on the Marketplace. This is a high call volume role.

The Central Ops Processor will report into the  Lead, Central Ops Processing within the Marketplace team.

What you’ll be doing:
  • Strategizing, executing, refining
  • Working directly with inbound leads to gauge whether the worker is a fit for our labor marketplace.
  • Heavy outbound call volume (30-50 calls a day).
    Launching new markets and driving results across stakeholders.
  • Studying worker behavior and product analytics to iterate on strategy.
  • Assist in hypothesis tests and leading new growth streams from concept to fully operational.
What you should have:
  • A deep desire to empower the skilled trades workforce.
  • Minimum of 2-5 years working in recruitment, administrative, call center, payroll, inside sales or other roles that required repeatable processes.
  • College degree preferred.
  • Experience in G-suite products. 
  • Ability to thrive in ambiguity and leverage data to drive solutions.
  • Entrepreneurial mindset, with the ability to go from zero to one.
What you’ll receive:
  • The ability to transform and improve the lives of our workers on a daily basis. 
  • Working alongside talented peers that will bring out the best in you.
  • The opportunity to significantly impact the growth curve of an already high-growth business.
  • High rewards commensurate with high performance.
  • Unlimited PTO and generous benefits including 401k with company matching.
Who we are:

In 2014, we set out to create a better way to get work done in the Oil & Gas industry. The goal — to build the most reliable and cost-effective workforce solution, using technology to make it easier to manage and deploy workers at scale. Over time, we’ve grown to serve construction, wind, solar, and defense. 

We’re a Series E startup, backed by industry-leading investors Founders Fund, Bedrock Capital, Andreesen Horowitz, Baillie Gifford. To date, we’ve placed over 26,000 skilled tradespeople with over 500 businesses and are poised to grow exponentially over the coming months and years.

We’d love to share more through the interview process!


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks

Location

Workrise is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails.

An Insider's view of Workrise

What’s the vibe like in the office?

High Energy. Everyone is fully on-board wh the common goal of “putting people to work”. Here at Workrise not only are we striving to become advocates for their betterment but become that platform that will galvanize the worker to build and power our society. We have a ton of work to do, but we also have a true sense of ownership.

Gus

Data Engineering Manager

How do you collaborate with other teams in the company?

At Workrise, we foster collaborative culture through open communication and open-mindedness. We collaborate wh other teams by understanding each other's needs and the common goals we are trying to achieve together.

Ravanpreet

Engineering Manager

How does the company support your career growth?

When I first joined Workrise I had a bucket list of skills I wanted to build at my new career opportuny. In just three months, Workrise gave me the strength and support to blow that list out of the water! I am so exced to continue learning, growing, and getting hard work done!

Alyssa

Product Designer

What is your vision for the company?

Workrise is on a mission to empower the people who get hard work done — wh an ambious vision of putting 1 million skilled tradespeople to work by 2030. We're building a better way to work, by giving workers access to more opportunies and helping companies find the right people for the right job.

Xuan

CEO

What are some things you learned at the company?

Collaboration! has been crical to work alongside my colleagues and partners here in order to be successful. I have learned how to collaborate and partner wh amazing folks from every part of the business, which has been amazing for my own personal exposure and development.

Ron

Technical Recruiter

What are Workrise Perks + Benefits

Workrise Benefits Overview

At Workrise you can feel good about your work and furthering our mission to serve those who do the hard work. We recognize that making an impact matters to you and we believe in providing an environment that fosters that ambion. We welcome you to develop relationships wh coworkers by displaying our company values: Own the Mission, Learn and Grow, Solutions Over Ego, and Raise the Bar. In appreciation for your contributions, we support you wh various health insurance plan options (including medical, dental, vision), flexible paid time off, and competive 401k matching.

As a world-class employer, Workrise is commted to providing an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identies, sexual orientation, educational background, religion, ethnicies, veteran status, and cizenship. We’d love to learn what you can add to our team!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
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