Claims Associate at Billd

| Austin
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About Billd (


The construction payment cycle is hard to predict, at Billd, we believe purchasing material shouldn’t be.  Suppliers get paid how they want, when they want, while providing their customers the flexible payment terms they need to grow their business. 


Billd removes the challenges Contractors face purchasing construction material by partnering with Suppliers to offer an integrated payment solution with flexible terms.  Billd offers short-term loans through suppliers to help contractors bridge the gap between needing to purchase materials for a project and getting paid by the general contractor. 


Billd is a well-funded, fintech startup based in Austin, TX.  We have excellent benefits and a great place to work for people who are looking to gain ground-level experience building a company with a small, but crazy talented, team.



The Role

Billd is looking for an individual who is customer-centric and has a history of being in a customer-facing position. This role will be responsible for handling a critical part of Billd’s operations, with a strong focus on Lien Operations. The ideal candidate has experience in Finance, Lending/Insurance, and/or the Construction industry.


To be successful in this role, you should have previous experience in (1) providing highly-tailored customer support, (2) performing at a high-growth startup and (3) having familiarity with technology tools (e.g Salesforce, Slack, Box, etc.).



Key Responsibilities:

  • Review & Research property and project data to ensure data integrity
  • Prepare weekly reports regarding upcoming lien/bond claim deadlines
  • Draft and distribute lien/bond claim documentation
  • Engage and address any customer inquiries related to lien/bond claim notices sent to property owners, general contractors, and subcontractors
  • Be knowledgeable of state-required lien/bond laws for all 50 states
  • Assist in the design and implementation of improving Lien/Bond Operations



Skills and Qualifications:

  • 3-5 years of experience in Construction, Insurance, or Debt Servicing
  • 3-5 years of experience in customer-facing role
  • Previous experience in startup/small business environment
  • Previous experience in Insurance a plus
  • Familiarity with Salesforce a plus



Billd is committed to diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • AngularJSFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail


Just 10 minutes north of downtown Austin, and right next to plenty of bars and restaurants.

An Insider's view of Billd

What’s the vibe like in the office?

Excitement. Team members celebrate others' successes both inside and outside the company. When a client calls up because they've just won a bid on a major project - and the clients know that we're there to help them - the excitement is tangible. We're solving age-old problems with an innovative approach, nothing is more exciting than that.

Jon Placa

Director of Financial Operations

What projects are you most excited about?

I'm most excited about our technology partnerships, specifically with Procore and Stack. Billd's credit terms act as a perfect complement to construction technology platforms and it is exciting to develop integrations into our partners workflow. Ultimately, the integrations create more value for contractors with a great user experience.

Robbie Reynolds

Director of Business Development

How does the company support your career growth?

The leadership of this company is serious about professional development and letting employees take on big challenges that excite them. Billd has allowed me to explore different teams and roles since I joined a year ago. It’s exciting to look around and see the amount the company has grown and to consider how much I’ve grown as well.


Sales Enablement Manager

What's something quirky about your company?

I consider under-desk hammocks, nitro green tea on draft, and a fully built out cross-training gym 100% mainstream at this point, so no quirks there. If I'm thinking "quirky," it'd have to be our Billd Office Music Policy: first person to arrive in the morning selects the jams for the day (no skips allowed).

Russ Briscoe

Director of Contractor Partnerships

What are Billd Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Pet Friendly
Professional Development Benefits
Lunch and learns
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