SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

Cloud Systems Administrator - (REMOTE) at SailPoint

| Austin | Remote
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Cloud Systems Administrator
SailPoint, the industry leader in Identity Security, is seeking an experienced Cloud Systems Administrator who will be responsible for providing support and governance to critical internal infrastructure and applications hosted in cloud environments. Focus will be primarily in AWS. This is a professional level position and requires strong execution and analytical abilities. This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology. Candidate must have strong server, network, communication, and analytical skills. This position may need to travel internationally on occasion to our other offices.
Key Responsibilities
  • Deploy, operate, and support cloud infrastructure primarily utilizing AWS with some interactions with Azure, GCP and Skytap
  • Responsible for the ongoing maintenance, security, and availability of several applications based on business requirements and adhering to tight operations, security, and procedural models
  • Applies professional-level technical skill and judgement to provide non-routine technical support for computer/data center operations
  • Install, configure, upgrade, tune, and troubleshoot server and non-desktop computer hardware, software, systems, and other resources in a physical or virtual datacenter
  • Monitors, tracks, and records system performance and utilization metrics
  • Communicates highly technical information to both technical and non-technical personnel
  • Automation of tasks using scripting and configuration management systems
  • Participation in the development of information technology and infrastructure projects
  • Document and thoroughly understand the application architecture and system configuration across platforms
  • Determine the root cause of an outage, duration, and recommendations or steps to resolve issues
  • Respond to general inquiries
  • Resolve incidents and problems to meet operational service level agreements
  • Implement change requests and meet project deliverables within defined guidelines for assigned tasks

Education / Experience Required
  • Bachelor's degree in Computer Science/Engineering or equivalent relevant experience
  • Three or more years of experience working as a Systems Administrator in an enterprise environment
  • Must have at least 1 AWS Associate or Professional Certification (i.e. Solutions Architect, SysOps Administrator or better)
  • Two or more years scripting capability using Teraform/Jenkins to develop AWS, GCP, or Azure environments as code
  • One or more years of experience using AWS Control Tower to govern multiple accounts and tenants.
  • General understanding of networking, firewalls, load balancers, and databases
  • Individual should be self-motivated with the ability to work independently and learn new technologies
  • Sound planning, organizational and problem-solving skills
  • Excellent oral, written, and interpersonal skills with ability to communicate effectively with technical and non-technical individuals
  • Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
  • Ability to work after hours including weekends and night when required with occasional travel

Due to the nature of this role, US Citizenship is required
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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