Collections Associate

| Austin
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Collections Associate


About Billd (


Billd is an exciting new FinTech company transforming the way construction companies finance projects.  Billd is well funded, has its product in the market and has been recently featured in VentureBeat, Austin Business Journal and Modern Contractor Solutions as one of the innovation leaders in this space.


We believe in attracting and hiring the best and brightest. We are looking for talented, motivated professionals to join our growing team. At Billd, you will be challenged to be your best self and guaranteed to have one of the most professionally rewarding experiences of your career.


The Role

Billd is looking for an individual who is customer-centric and has a history of being in a customer-facing position. This role will be responsible for handling a critical part of Billd’s operations, with a strong focus on Collections. The ideal candidate has experience in Finance, Lending, and/or the Construction industry.


To be successful in this role, you should have previous experience in (1) providing highly-tailored customer support, (2) performing at a high-growth startup and (3) having familiarity with technology tools (e.g Salesforce, Slack, Box, Levelset, etc.).



Key Responsibilities:

  • Prepare weekly reports regarding upcoming lien deadlines
  • Draft and distribute lien-related documentation
  • Engage and address any customer inquiries related to lien notices sent to property owners, general contractors, and subcontractors
  • Manage and maintain data integrity in Levelset and Salesforce
  • Knowledgeable about Liens laws & regulations
  • Assist in the design and implementation of improving Lien Operations



Skills and Qualifications:

  • 3-5 years of experience in Construction
  • 3-5 years of experience in customer-facing role
  • Previous experience in startup/small business environment
  • Familiarity with Salesforce a plus
  • Familiarity with Levelset a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • AngularJSFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail


Just 10 minutes north of downtown Austin, and right next to plenty of bars and restaurants.

An Insider's view of Billd

What’s the vibe like in the office?

Excitement. Team members celebrate others' successes both inside and outside the company. When a client calls up because they've just won a bid on a major project - and the clients know that we're there to help them - the excitement is tangible. We're solving age-old problems with an innovative approach, nothing is more exciting than that.

Jon Placa

Director of Financial Operations

What projects are you most excited about?

I'm most excited about our technology partnerships, specifically with Procore and Stack. Billd's credit terms act as a perfect complement to construction technology platforms and it is exciting to develop integrations into our partners workflow. Ultimately, the integrations create more value for contractors with a great user experience.

Robbie Reynolds

Director of Business Development

What's something quirky about your company?

I consider under-desk hammocks, nitro green tea on draft, and a fully built out cross-training gym 100% mainstream at this point, so no quirks there. If I'm thinking "quirky," it'd have to be our Billd Office Music Policy: first person to arrive in the morning selects the jams for the day (no skips allowed).

Russ Briscoe

Director of Contractor Partnerships

What are Billd Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Pet Friendly
Professional Development Benefits
Lunch and learns
More Jobs at Billd23 open jobs
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HR + Recruiting
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