Role: Production Underwriter – Commercial Lines

Location:  Austin, TX or Remote

Reports To: Director of Commercial Lines

Hippo is modernizing the home insurance industry by putting customers at the center of everything we do, from the coverage we offer to the customer service we provide. Hippo’s true ambition lies in helping people protect their homes to begin with by leveraging technology and data to help find small issues before they become big headaches. Because, at the end of the day, the best home insurance policy is the one you never have to use.

Hippo treats its team members with the same level of dedication and care as we do our customers. Our CEO, Assaf Wand, views this company as an opportunity to care for one another like a family, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits- 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly).
• Flexible Paid Time Off
• Little Hippos Program- We reimburse our team members up to $25k for adoption costs and up to $50k for infertility treatments. Plus, we offer 12 weeks parental leave for primary caregivers and 6 weeks for secondary caregivers.

About This Role

We’re seeking an experienced commercial multi-line habitational insurance underwriting professional who is willing to think outside the box with a whole new approach to policy underwriting. This position requires a cross-functional skill set encompassing risk-based decisioning, sales and account positioning along with account management responsibilities for our highly valued customers. As a member of our new commercial lines division, you will work within prescribed guidelines, embark on developing new underwriting methodologies, and develop and manage exceptional working relationships with our customers to maximize profitable growth and expansion.

Responsibilities

• Develop and maintain a strong working relationship with Hippo’s commercial lines customers and the broader Hippo organization
• Perform front-to-end underwriting tasks including but not limited to new business solicitation, rating and underwriting, midterm policy changes, referral exceptions, and contract interpretation questions
• You have an excellent sense of priority and respond quickly to customer needs
• You are diplomatic and balance meeting the expectations and requirements of our customers through sound underwriting decisioning, you act with customers in mind while protecting long term profitability
• Process daily diaries and ad hoc policy level reviews quickly and thoroughly while maintaining proper service levels
• You are solutions-orientated and demonstrate accountability through ownership of action

Requirements

• Minimum of 5 years’ current experience in Property and Liability underwriting is required
• Technical expertise in commercial habitational risk exposures
• Experience working in multiple programs and applications to accomplish tasks, including some manually driven processes
• Solid organizational skills, detail-oriented, and ability to balance multiple priorities in an execution-focused environment
• You embrace technology and data-based decision-making
• Excellent oral and written communication skills
• Self-motivated and directed; ability to collaborate is a must
• Strong intellectual curiosity and a desire to think outside the box
• Bachelor’s degree required
• Occasional travel required (post Covid-19)
• Prior experience in sales and a P&C license is a plus

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.