The Onboarding team is at the core of RigUp’s business model. Our team leads the charge in building long-lasting, mutually beneficial relationships with our contract employees and aims to create a better client on-boarding experience. If you have compassion for client success, a roll-up your sleeves and get things done attitude, paired with a drive for data accuracy, this could be the opportunity for you! We’re a team of high-achieving, low ego, detail-oriented problem-solvers who come to work every day looking to make a difference in our client’s lives.
You will lead contractor facing supplier onboarding efforts, provide an industry-leading onboarding experience, mitigate risk by ensuring all new suppliers meet onboarding requirements set forth by customers, regularly evaluate need for process or product updates and escalate as appropriate.
1 year of experience in client-facing implementation onboarding role
1+ year customer support background
- Flexible PTO policy
- 401k Program with 4% match
- Fully paid employee health insurance
- Daily catered meals
- Competitive commuter benefits
- Open office space in the heart of downtown Austin
- Career development opportunities + partial reimbursement for ongoing education
- $2,000 vacation stipend on your 3 year anniversary
RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $123.8 Million in funding to support our mission to change the way work is done in the oilfield.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!