Coordinator, CRM

| Austin
We are looking for a CRM Marketing Coordinator who will be responsible for growing, managing and organizing our Runner email, push, and in-app campaigns. Runners are the lifeline of our business so it's incredibly important that we engage and grow the community of Runners, keep them running more often, and make sure they are in the right areas to support customer demand.

Responsibilities:

  • Execute CRM marketing campaigns to include email, push, and in-app messaging 
  • Setup, QA, and manage incentive communications for runners in CRM Tool
  • Work within marketing automation campaigns, as well as one-off email or push notification campaigns
  • Segmenting and testing different incentive or runner communications across different regions, or geographic areas within a region by market, or by runner segment
  • Write compelling copy for Emails, pushes, and a wide range of promotional and operational material
  • Create and maintain a CRM calendar for all markets/channels
  • Respond to internal inquiries and comments from stakeholders
  • Utilize 3rd party CRM & analytic tools to track and report progress
  • Assist with administrative tasks within the marketing department

Requirements:

  • BA or BS Degree in Marketing or Communications related field
  • 1-2 years of relevant work experience in CRM and digital marketing
  • Strong written and communicative skills
  • Willingness to take on projects with a proactive attitude
  • Ability to work independently
  • Desire to learn and grow within the role and company
  • Technology/App experience highly desired

At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • RedshiftDatabases

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35.

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Especially with all of the challenges that last year brought, Favor created even more opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

How has your career grown since starting at the company?

Even after all these years, it’s amazing to know that career growth is really not just a bullet point at Favor, but an actual focus where steps for professional and personal development are provided from day one. I’ve only seen Favor’s dedication to career growth grow since the day I joined the team.

Arielle LaGuette

Sr. Manager, Sales

How do you empower your team to be more creative?

Open communication and continuous collaboration amongst team members are critical components to unlocking creativity and driving success. At Favor we value everyone’s input and perspective and know that our diversity and desire to constantly test, learn and improve helps us deliver our most impactful and creative work.

Matt Schmertz

Director, Integrated Marketing

What are Favor Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
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