About Us & Why We're Hiring

We're changing the way people connect to social care programs.

Findhelp launched 10 years ago in Austin, TX and has helped over 7 million people find food, health, housing, and employment programs in seconds!!

We're powered by tech, have an overarching requirement to do good, and looking for someone willing to join our team with passion. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).

If you’re nodding emphatically while reading this, you’ll probably like it here, and we can’t wait to connect with you!

The Curation team helps us build the most comprehensive and accurate network of social care programs in the industry. As a Team Lead you will manage a team of Curators who work closely with our site users and ensure that programs on the site are up to date and meet findhelp’s standards. In your day-to-day you will be coaching and mentoring to develop your team and take the lead on creating and implementing processes and procedures that improve how we work together. 

What you'll do

• Inspire, coach and mentor a team of Curators; helping them develop in both performance to achieve business goals and personal career growth
• Collaborate with teams across the organization to implement best practices and improve systems
• Lead the team in recruiting, interviewing, hiring and training up excellent Curators
• Monitor your teams performance and frequently provide constructive feedback/instruction to nurture success
• Manage escalations by outlining clear next steps and coordinating between departments

Experience you'll bring

• 2 years of management experience or a track record of success in coaching individuals
• You are familiar with navigating team dynamics and conflict management
• You are organized, can effectively prioritize your work and enjoy figuring out new ways to optimize tasks
• You have experience with technology and able to learn new technologies quickly
• You are skilled in project management and can bring a solution focused approach to problem solving

Perks at findhelp

• 401k & stock options 
• Free food and onsite gym
• Paid maternity/paternity leave
• Competitive PTO & 10 paid holidays
• Health, dental, and vision insurance
• Pet friendly office with attached dog park 
• 24/7 access to telemedicine and counseling

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 

We’re building a diverse, inclusive team

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 

But talk is cheap. We like action. Here are a few things that show we mean business. 

-Unconscious bias training for every team member

-Justice Equity Diversity and Inclusion (JEDI) committee

Our Commitment to Diversity and Equal Opportunities

Findhelp is an equal opportunity employer. We believe a diversity of backgrounds, beliefs, abilities, and experiences is critical to our success. We are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, experienced, and diverse team that loves working together to build something that matters.