Top Customer Success Jobs in Chicago, IL
The Sr. Director, Customer Experience at Inspira Financial is responsible for curating end-to-end client experiences by developing process maps, feedback loops, process improvement capabilities, and developing insights for various teams within the company. This role involves leading all aspects of performance and outcomes aligned with specific capabilities within the Client Experience Institute (CXI).
Senior Customer Success Manager at Motorola Solutions, responsible for maximizing usage, value, and product satisfaction for Public Safety clients nationwide. Key responsibilities include aligning Motorola Software to agency outcomes, building strong customer relationships, and providing recommendations based on public safety best practices.
Collections Representative role at Enova specializing in one brand, reaching out to customers with overdue loan payments, negotiating payment plans, and maintaining accurate records of interactions.
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Provide quality and timely customer service, handle inquiries, communicate effectively, analyze complex information, and demonstrate strong organizational skills in a financial services environment at Northwestern Mutual.
Serve as a trusted advisor to ServiceNow partners in developing successful ITOM Practices, drive practice growth strategies, collaborate with teams, maintain quality metrics, provide insights on partners, support escalations, and be a thought leader in the ITOM space.
The Black Tux is looking for a Retail Associate to provide exceptional fitting experience and support the customer experience. This is a full-time position with availability required on nights and weekends.
As an Application Support Specialist, responsible for providing technical assistance to end-users on software applications, troubleshooting issues, collaborating with development teams, monitoring performance, and contributing to continuous improvement efforts.
Client Success Manager at VideoAmp responsible for post-sale servicing, client retention, and delivering client value in the AdTech and TV space. Duties include client relationship management, customized strategies development, client onboarding, data analysis, and client value optimization.
The Inventory Reconciliation Specialist at Cisco Meraki is responsible for global inventory accuracy and reconciliation efforts, coordinating annual physical inventories, maintaining product master data, and performing inventory transactions in the ERP system. This role requires attention to detail, problem-solving skills, and collaboration with multiple departments and distribution centers.
Seeking a Customer Success Manager to manage and create strong relationships with assigned customer accounts, ensuring customer recognition of ROI, high satisfaction, and successful use of Applied EPIC & extended solutions. Responsibilities include providing first-class customer service, collaborating with internal teams, developing account plans, leading business reviews, and driving communication and advocacy with other departments. Requires 2-3 years of experience in Customer Success roles and expertise in Customer Success best practices, along with strong communication and organizational skills. Bachelor's degree in Information Science or related disciplines.
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