Technical Instructor
This position (which is part of our SailPoint Client Partner Services team) is responsible for the successful training of SailPoint partners and clients. This includes developing materials and delivering training classes in online, remote and live settings.
Our ideal candidate is someone who loves to dig into technical products to find out how things work and then share their learning with others. If you enjoy seeing the "light bulb" go on, this is a great job for you.
Responsibilities:
- Deliver technical training designed to enable/educate SailPoint implementation partners and customers
- Leverage your skills and experience to answer questions and consult with customers.
- Contribute to existing training programs to meet learning needs for various audiences including administrators, end-users and implementers.
- Manage day-to-day event activities before, during and after course completion to ensure consistent and successful delivery.
- Develop Training Materials for online, remote and instructor-led training and configure training environments associated with these types of classes.
- Up to 25% travel, including internationally, delivering training. Average is closer to 15-20%.
Desired Skills and Experience:
Requirements:
- 3-5 years of professional work experience as part of an enterprise software company or systems integrator.
- 1-2 years of enterprise training experience preferred, but not required.
- Excellent verbal and written communication skills.
- Experience working with clients and partners. Former consulting experience a plus!
- Experience in a small company environment.
Having a wide-breadth of experience that covers most of these skills preferred:
- Experience with Java or equivalent language
- Experience with XML, HTML, SOAP/REST APIs, Application Servers.
- Experience setting up and installing software on both Windows and Linux platforms.
- Experience with Databases/SQL (Oracle, MSSQL, MySQL, DB2.)
- Experience with Directories (LDAP, AD.)
- Experience with enterprise systems (SAP, PeopleSoft.)
- Familiarity with identity management systems (Sun, Oracle, IBM, Novell, etc), role-based access control (RBAC), or other identity and access management technologies
- Experience with e-learning, including authoring products like Camtasia, etc.
Education:
- Bachelors Degree in Computer Science, or equivalent degree.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.