Cyber Security Compliance Readiness, Senior Analyst at Blackbaud

| Austin
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Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. We serve the entire social good community, which includes nonprofits, foundation, corporations, education institutions, and the individual change agents who support them. We work with over 40,000 organizations, helping them realize their goals, fund their missions, manage their operations, and develop long-lasting supporter relationships. Our customers are passionate about making the world a better place, and we’re inspired by the opportunity to help them.

The Cyber Security Compliance Readiness Analyst will be responsible for working with our Operational Risk and Compliance teams, as well as various Cyber Security Subject Matter Experts to further mature the processes of preparing for compliance related initiatives. The Compliance Readiness Analyst will be responsible for the consolidation and facilitation of audit requests across the Cyber Security team, as well as improving processes for audit collateral collection. This will include internal audits as well as customer audit collateral facilitation. This resource will primarily be working with the with our compliance team on our various PCI DSS audit activities, as well as SOC 2, HIPAA Risk Assessments, and other compliance/ audit initiatives that Blackbaud’s Cyber Security team is required to provide evidence for.

What you will be doing:

Policy/Standard/Procedure Development

  • Work with the Cyber Security Governance team to ensure all compliance requirements are addressed in annual policy updates and policies, standards, and procedures documentation

Compliance Readiness

  • Act as primary Security Liaison for compliance related initiatives
  • Prepare audit artifacts in advance of compliance cycles for appropriate evidence gathering requirements
  • Work with Security SMEs to collect and submit evidences to compliance team/ auditors in a timely fashion
  • Facilitate audit related activities throughout the Cyber Security Team
  • Work with the Cyber Security team, Compliance team, and PMO to develop process efficiencies for compliance readiness
  • Develop process to review compliance requirements on routine basis and ensure artifacts are being collected in advance of audits and assessments.

Customer Compliance Initiatives

  • Act as primary resource for customer audit requests
  • Facilitate audit requests with customers and provide appropriate due diligence documentation and collateral
  • Respond to customer audit requests lists and engage appropriate SMEs across RDO/ Security/ IT/ etc. where appropriate for responses.
  • Leverage efficiencies from internal audits to create efficiencies and reuse scored material where appropriate
  • Facilitate sessions between customer auditors and internal Blackbaud SMEs as appropriate.

Sales & Customer Trust and Enablement

  • Act as primary resource for escalated customers who require additional audit initiatives and activities
  • Continue to work with these customers’ sales teams and the customers to build relationships with these customers.
  • Facilitate ongoing discussions between customer, product owners, and account team on ongoing security requests and advanced security control requirements.

What we want you to have:

  • Degree in Computer Information Systems, Computer Science, Information Systems Management, or equivalent professional experience
  • 4+ years of progressively responsible experience in the management of information systems with at least 2 years of formal experience in information security.
  • Experience with:
    • Customer engagements/ Support
    • Security Technologies / Methodologies
    • IT Audit/Risk Management
    • Information Security Metrics and Reporting
    • Cyber Security Frameworks and regulations such as NIST CSF, ISO27001, etc.
    • Compliance Frameworks and regulations such as PCI DSS, HIPAA, SOC 1 & 2,


  • Certification in information security disciplines such as: GIAC – GSEC, GCED, GLEG, GSLC, GISP, GCCC, GAWN, GSTRT, GISF, GSNA, and/or CISA, CISM, CRISC

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • GroovyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • FlexFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ApacheFrameworks
    • KafkaFrameworks
    • Event HubsFrameworks
    • ElasticSearchFrameworks
    • AnsibleFrameworks
    • MyBatis/JPAFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • Aha!Management
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM


Located in the Domain area, just steps from the Metro station and access to all that Austin has to offer!

An Insider's view of Blackbaud

What are some social events your company does?

We try to do at least one event per month that caters to all interest areas, whether that’s our Pinewood Derby, our May the 4th Be With You Movie Marathon or Progressive Potlucks, where employees tour the office to pick up different parts of the meal. We also championed having a float in the Austin Pride Parade this year for the first time ever.

Stefanie Greene

HR Manager

What kinds of technical challenges do you and your team face?

The biggest technical challenge has been around consolidating data across all of our various legacy applications. This has been as much about changing the culture and tearing down historical silos as it has been about the tech. We have made huge strides in changing the organization’s culture and moving it forward.

Steve Merritt

Senior Distinguished Engineer

How does the company support your career growth?

We have a very employee-focused environment. Our managers and team leads will often discuss career development strategies with us and offer opportunities to connect with people who can give us firsthand information about a role or experience. To help us be as successful as possible, they suit our strengths and the company's needs.

Kristin Nelson

Team Lead, Sales

How do your team's ideas influence the company's direction?

We have changed our fundamental offering from a software solution to a series of capabilities and analytics that have an immediate and measurable impact on customer outcomes. This allows our sales team to be highly consultative with clients, introduce them to a broader community and have confidence that the outcomes we promise will be delivered.

Brandon Phipps

VP of Sales and Market Development

What are some things you learned at the company?

It’s amazing how Blackbaud listens to each individual customer to cater to their needs and help them reach their goal. I have also always admired Blackbaud’s devotion to giving back to the social good and local communities. From employer-sponsored volunteer days to community grants, Blackbaud allows its employees to give back to our clients!

Andrei Rogers

Cybersecurity Engineer

What are Blackbaud Perks + Benefits

Blackbaud Benefits Overview

At Blackbaud, we know how important it is to have good, affordable health and group benefits
and a retirement program that helps you save for your future. That’s why we offer competitive benefits that
can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits, we’ve got you covered!

Volunteer in local community
Helping good take over is fundamental to Blackbaud. It can be as simple and personal as contributing to low waste in the office or leading a food/toy drive or championing a volunteer activity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
The B-Healthy Incentive rewards our employees for participating in important wellness activities.
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
We recognize the need to balance work and life priorities. Starting off, we offer 4 weeks of paid time off, with up to 6 weeks for tenured employees.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Blackbaud recognizes that an educated workforce is a strong workforce. We offer ​a $3000 per year tuition reimbursement to assist with the costs incurred from continuing education.
Diversity Program
We are committed to creating a diverse and inclusive workplace (Recognized by Forbes in 2019) through cultural awareness and competency training programs, as well as Affinity group representation.
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Volunteer for vacation time earning an additional 3 days per year PTO.
Endless volunteer & community involvement opportunities.
Matching gifts for donations.
9 paid holidays
Inclusive work environment as recognized by as Top Company for Women Technologists.

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