Overview

Social Solutions, as part of a recently announced social good technology platform, is committed and passionate about accelerating the pace of lasting social change.

Social Solutions, a Public Benefit Corporation, is the leading provider of cloud software for nonprofit and public sector social service organizations. Our Apricot, Penelope and ETO products offer clients the most comprehensive and secure social good platform available, including case management, participant connection, data insights, outcome analytics and funder enablement solutions.

Headquartered in Austin, Texas, Social Solutions was founded over 20 years ago by social workers who saw the potential of innovative cloud technology to improve outcomes and drive impact in the communities they serve. More than 90,000 users have adopted the Social Solutions platform. If you need more convincing, check out one of our many reviews - we were recently named as one of Built In Austin Best Places to Work.

Where we are at:

It was recently announced that Social Solutions is combining with EveryAction and CyberGrants to create the second-largest and fastest-growing social good software company in the world.

How we're growing bigger, better, stronger:

Our number one goal remains the same as ever: keeping our shared culture of being mission-minded and passionately committed to propel social good. Bringing three like-minded companies together was deliberate - we all provide individual solutions that help social impact; but combined we're creating a mammoth opportunity to accelerate change.

We are actively recruiting across roles in the US and beyond. This role is in Austin/DC and ideally hybrid/remote approximately early 2022 when CDC guidelines are favorable.

Currently we are a remote workforce and have equipped our teams with the technology to stay connected to each other and as close to our customers as possible.

Responsibilities & Requirements

What you will do - responsibilities and requirements:

Further details on the job description follow:

• Run the systems integration workstream for the landmark merger between Social Solutions, EveryAction, and CyberGrants. The largest transaction in the Nonprofit and Social Good Technology space in history.
• Own the design, implementation, and maintenance of the company's business systems with a focus on integration, automation, and agile workflows to support the growing needs of the business
• Create scalable data models that focus on completeness, accuracy, and recency of our customer data across all integrated systems
• Develop a strategic systems roadmap to match future company objective
• Lead our Systems Admin team, supporting the implementation and maintenance of our Business Systems, such as Salesforce, Intacct, Marketo, Zuora and integrations with other internal systems and applications such as Outreach, Gainsight, Zendesk, FinancialForce etc.
• Build trusted relationships with our vendors and develop a procurement process to secure the best licensing terms possible
• Develop, select, and conduct user training on an as-needed basis to maximize adoption and internal user satisfaction

• 10+ years experience in SaaS/information technology managing Business applications, with at least 2 years managing people, preferably as a Director
• A business-savvy, autonomous, self-motivated leader with aspirations to build and develop a frictionless systems experience
• Deep experience in the evaluation, implementation and maintenance of integrated business systems and processes
• Proven experience partnering with business system vendors on system implementations and maximizing value, as well as collaborating with departmental domain experts toward successful implementation and adoption
• Experience with our core technologies is a plus (Salesforce, Intacct, Gainsight, Financial Force, Outreach, Marketo)
• Experience with a publicly traded company a plus
• Experience with SaaS, or software business models a plus
• Experienced with M&A integration in a fast paced environment required
• Excellent documentation and verbal communication skills (C Suite to IC)
• Experience in leading inter-organization change to increase efficiency by the implementation of technology
• Agile DNA, combined with a bias for action

About Social Solutions Global

Benefits summary: Some of the basics: Flexible PTO, 100% employer paid benefits for employees, 8 hours of volunteer time per quarter, career advancement opportunities across multiple offices and functions and of course - when we can - company sponsored events and happy hours.

To ensure candidate and employee health, Social Solutions is conducting the interview process remotely via Zoom for the foreseeable future.

In order to fulfill Social Solution's mission to "help people transform lives," we seek to build teams that leverage diverse perspectives to create an innovative and welcoming environment.

To that end, we make employment decisions based on qualifications, merit and business need. Social Solutions does not discriminate on the bases of age, race, color, religion, sex, sexual identity, gender identity, national origin, protected veteran status, or disability.