Director, Commercial Technology Strategy — Sysco LABS | Built In Austin
Loading...

Director, Commercial Technology Strategy at Sysco LABS

| Austin | Remote
Sorry, this job was removed at 3:28 p.m. (CST) on Tuesday, September 14, 2021
Find out who's hiring in Austin.
See all Operations jobs in Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About Sysco Labs: 

Sysco LABS is a technology-focused division within Sysco, dedicated to reimagining foodservice through innovation. An extension of Sysco’s commitment to deliver exceptional products and services to the foodservice industry, Sysco LABS uses customer and market intelligence, data-driven insights and agile technology development to rethink the entire foodservice ecosystem.  
Our innovation will improve everything from the ordering process, inventory, pricing and automation to the in-restaurant customer experience. Operating with the mindset of a startup and backed by the authoritative expertise of an industry leader, Sysco LABS’ mission is to improve the Sysco customer experience and consistently deliver cost savings and new innovations through technology. 

Scope: 

The Commercial Technology Strategy Director will collaborate with the VP, Commercial Technology to establish and drive the overall technology strategy for Sysco LABS and Sysco Foods, including digital commerce and marketing, pricing technology and inclusive of the overall digital customer experience.  The proper candidate will leverage deep domain knowledge to consult with strategy and business leaders to understand, apply, monetize and operationalize existing, new and emerging technologies to transform and optimize business and operating models. They will be a strategic thinking with the ability to dig into details and form an executable strategy and to work with cross-functional teams to bring strategic initiatives to bear.  

 

Essential Functions: 

  • Drive integrated roadmaps across domain area to ensure technology strategy is sufficient and aligned to meet key business objectives Assess near-term and long-term needs to establish and direct business technology priorities with the goal of optimizing the technology focus areas to maximize value to the business.  
  • Execute organizational work models and processes to meet business requirements.  Ensure the business and operating models fit together by demonstrating the interdependences between components and that the business model story makes sense. 
  • Operationalize a toolbox of business architecture deliverables to help business leaders identify and make technology investment decisions. Deliverables include, but are not limited to: strategy roadmaps with business aligned KPIs, strategy documents to guide prioritization, scenario planning, business capability modeling, value-streams mapping, business process models, ecosystems modeling, customer and user profiling, journey maps, human-centric design and investment roadmaps.  
  • Serve as a strategic advisor to business leaders, business units and lines of business, helping them with design thinking, business modeling, ecosystem modeling, innovation management, IT investment analysis, and operating model design.  
  • Drive and own adoption of new technology and the reuse of existing technology for enabling business capabilities, value streams and business processes. 
  • Collaborate with technology architecture and product teams to establish strategic vision in a viable and executable  
  • Hire, lead and develop a team of strategic professionals with the ultimate goal of optimizing technology to drive accelerated business outcomes. 

 

Minimum Qualifications: 

  • Bachelor's degree in business, information systems or related discipline, or equivalent and extensive related project experience. 
  • Eight years of technology experience with three or more years of business or IT experience with a direct responsibility for strategy formulation and/or translation, business analytics, and program management. 
  • Five years of people management and/or team lead experience. 
  • Leadership experience in one or more of the following areas: business transformation and optimization, strategic planning, leadership, business relationship management and business process management. 
  • Experience facilitating and leading multi-disciplined, high-performance teams. 

 

Preferred Qualifications: 

  • M.B.A. or related technical Master’s degree. 
  • Experience in the food, distribution or hospitality industry.  
  • Experience in an agile environment.  
  • Experience in strategy consulting environment 

 

Perks at Sysco LABS: 

  • Competitive base & bonus packages 
  • Fun, casual, fast-paced work environment filled with talented colleagues 
  • Brand-new high-tech office space located in the heart of East 6th St, (walking distance to the MetroRail)  
  • Generous PTO policy 
  • Flexible work environment that encourages work/life balance 
  • Excellent medical, dental and vision benefits and company 401(k) program 

 
At Sysco LABS you will be part of a team that values trust, learning, and working together to solve problems. Your efforts will help to build groundbreaking experiences for our customers. Come join us! 
We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.  

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • SketchDesign
    • JIRAManagement

Location

Our company is right in the heart of trendy East Austin, with plenty of coffee shops, restaurants and gyms within a short walking distance.

An Insider's view of Sysco LABS

What's something quirky about your company?

It’s not a secret: we love food at Sysco LABS. Gather around the table to indulge yourself in in-depth discussions about the latest and greatest restaurants around town. Catch a meeting in one of our conference rooms named after a few of our favorite dishes – Are we meeting in Brisket or Waffles? See you in Queso!

Victoria

Product Designer

What does your typical day look like?

My days consist of a lot of team involvement and engagement. I meet with my teammates to see what people need, plan what’s coming up, help find solutions to blockers, and ideate ways to make our processes better. Somedays I feel like I am collecting continuous feedback from everyone and working to find out the best possible improvements.

Allyson

Data Operations Specialist

What are some things you learned at the company?

At Sysco Labs, the best part of the job is working with the most talented and dedicated teammates! Through collaboration, I've leveled up in multiple areas including dashboard creation, data governance, event tracking implementation, and web analytics.

Brooke

Data Analyst

What is your vision for the company?

My vision for Labs is to fundamentally shift the way that food gets to the plates of restaurant customers. We have the ability to shift the way that Sysco does business and to have our impact felt every day. To me, it’s so important for the work to have a tangible impact , so we seek people who have that same passion for driving change.

Matthew

Vice President, Commercial Tech

How has your career grown since starting at the company?

One of my career goals is leveraging the latest technology to make people's lives easier. Since joining Labs, I've had the opportunity to build services from scratch that help millions of customers find exactly what they need. It’s very fulfilling knowing how much of an impact your work has.

Andy

Software Engineer

What are Sysco LABS Perks + Benefits

Sysco LABS Benefits Overview

At Sysco LABS you will be part of a team that values trust, learning, and working together to solve problems. Your efforts will help to build groundbreaking experiences for our customers. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We offer competitive base & bonus packages, fun, casual, fast-paced work environment filled with talented colleagues. We have a generous PTO policy, flexible work environment that encourages work/life balance, fully stocked break room & weekly catered lunch. Excellent medical, dental and vision benefits and company 401(k) program.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday.
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Sysco Labs offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Sysco Labs hosts lunch and learn meetings on occasion.
Promote from within
Paid industry certifications
More Jobs at Sysco LABS16 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Product
Product
new
Austin
Developer
new
Austin
Design + UX
new
Austin
Design + UX
new
Austin
Product
new
Austin
Developer
new
Austin
HR + Recruiting
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Design + UX
new
Austin
Design + UX
new
Austin
Data + Analytics
new
Austin
Data + Analytics
new
Austin
Data + Analytics
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Sysco LABS's full profileSee more Sysco LABS jobs