Director, Global Services Alliances

| Austin

 About CrowdStrike

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. We’ve earned numerous honors and top rankings for our technology, organization and people – clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, let’s talk.

About the Role

CrowdStrike is looking for a Director – Global Services Alliances to design, build, and implement a successful Global Services Alliances strategy. Success in this position will require: enabling strong, productive relationships at all levels within key Services alliance partners, establishing and implementing CrowdStrike Services Alliances programs leveraging CrowdStrike’s Incident Response, Proactive, and Managed Services business, and executing campaigns to accelerate our business opportunities within the Services Alliance channels.

A successful candidate has strong business acumen and consulting skills, current technical skills, is flexible and adaptable to rapidly changing situations - both with the adversary and with the client.  As a self-starter who is driven by results, they will be focused on providing solutions for CrowdStrike clients. They will have experience in building and implementing successful partner programs, have strong communication skills to effectively manage internal processes, and grow CrowdStrike and Services Alliances relationships.

As the Director - Global Services Alliances, you will be responsible for supporting our Services Partners: Dragos/Coalfire/Kudelski/Aliado/Trimark, Strategic Partners: AWS/Presidio and Technology Alliance Partners: AT&T/KPMG/Accenture/Deloitte, with bringing to market our industry leading Incident Response, Proactive and Managed Services business.  This person would also assist in managing our Partner-Source Services programs, Falcon Complete White Label program to include the business dev effort that comes along with them.  As we scale to partnering with other IR firms using Falcon, this person would assist in that process. i.e. Accenture or Deloitte using Falcon in their practice.

Responsibilities:

  • Establish CrowdStrike’s Global Services Alliances Program, creating a strong go to market for CrowdStrike Services Alliances including SI’s, Solution Providers, and Technology Partners
  • Creation and successful execution of an annual business plan with participation from assigned Services Alliances and relevant individuals from CrowdStrike sales, delivery, marketing, product, and business development leadership
  • Conduct analysis on market opportunity for Services Alliances & MSP Partners to collaborate and embed CrowdStrike Falcon Complete offering within their EPP offerings for their client
  • Develop and enable Services Alliances to expand existing CrowdStrike services engagements, while driving new services opportunities with Services Alliances
  • Collaborate with CrowdStrike peers within Services Delivery, Field and Inside Sales, Marketing, Legal, Finance, Sales Operations, System Engineering, Customer Support, and Product Development to drive Services Alliances Program and offerings forward
  • Ability to scope, negotiate, and execute professional services agreements in a timely manner
  • Maintain existing Senior Executive relationships within Services Alliances and CrowdStrike to address all pertinent issues related to strategy and goal attainment
  • Conduct quarterly business reviews to review the progress and successful execution of the business, GTM, and relationship plans to ensure we are meeting our mutual business objectives and define any action plans to address any gaps or new opportunities
  • Support/facilitate engagement of our internal sales and technical teams with partners’ sales and technical teams
  • Strategize/coordinate with field marketing on design and execution of marketing programs/events/campaigns to create interest and awareness among partners’ customers
  • Maintain thorough knowledge of CrowdStrike products, sales strategies/objectives, value proposition and competition
  • Proactively maintain ongoing knowledge of industry, territory, existing and target Services Alliances accounts, & competitive landscape
  • Ability to travel up to 50%
  • Global Coverage

Job Requirements:

  • Strong problem solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain swift resolution
  • Strong understanding of Cybersecurity, Cloud and SaaS technologies and competitive offerings in the marketplace
  • Demonstrated experience with program development, account selling, solution selling, and/or consultative sales techniques
  • An aptitude for understanding how services help to solve business problems
  • Ability to explain complicated concepts to a variety of audiences and skill level
  • Forensics and/or malware analysis experience or aptitude
  • Familiarity with targeted attack and incident response or SOC operations
  • Self-motivated and excellent organizational skills
  • Strong communication (written and verbal) and presentation skills, both internally and externally
  • Passionate relationship building and negotiating skills
  • Ability to work remotely 

Qualifications:

  • Strong problem solving skills, ability to analyze complex problems and use a systematic approach to gain swift resolution
  • Strong understanding of Cybersecurity, Cloud, and SaaS technologies, including competitive offerings in the marketplace
  • Demonstrated experience with program development, account and solution selling, and/or consultative sales techniques
  • Clear understanding of how services assist in solving client business problems
  • Strong communication and presentation skills with an ability to explain complicated concepts to a variety of internal and external audiences, at all skill levels
  • Experience with forensics and/or malware analysis, targeted attack. Incident response, or SOC operations
  • Self-motivated and excellent organizational skills
  • Passionate relationship building and negotiating skills

Preferred Qualifications:

  • Established relationships with Services Alliances: Dragos, Coalfire, Kudelski, Aliado, AWS, AT&, PwC, KPMG, Accenture, and Deloitte.
  • Experience in building Alliances Programs, creating new go to markets & services offerings to be delivered by Global Services Alliances.

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits + 401k plan (US only)
  • Paid paternity and maternity leave, including adoption
  • Flexible work environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work. 

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. 

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch

Jessica

SDR Manager

How does the company support your career growth?

CrowdStrike does an awesome job at promoting from within. I started as an SDR a little of a year ago and am now an SDR Manager! When departments are looking for new hires the SDR org is the first place they look for internal promotions.

Jessica

SDR Manager

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
RSU's are available as part of employee compensation.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Mentorship program
Time allotted for learning
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