Bright Health
Through powerful relationships with care partners, Bright Health aims to help people live healthier and brighter lives
Austin, TX
Remote

Director, Healthcare Technology at Bright Health

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Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.


SCOPE OF ROLE

The Director, Healthcare Technology reports to the Senior Vice President, Technology and works closely with all technology and business leadership.  The Director acts as a technology leader within the organization providing solutions that advance company objectives through systems and business process optimization.  The Director and their team will leverage applications, vendors, and business processes to deliver effective solutions and drive IT operational excellence.  The Director is responsible for designing, implementing, and maintaining the end-to-end healthcare systems & landscape including data needs.  The Director must be able to interface with the business functions and understand their needs and translate those needs to technical solutions to fulfill the responsibilities of this job.

ROLE RESPONSIBILITIES

  • Manage execution with Project Managers to ensure that programs / projects are delivered on-time, on-budget, and intervene to resolve issues as required.
  • Project leader for complex systems transformations and acquisition integrations.
  • Build team to provide oversight of the clinical systems including the IT technical teams supporting them made up of analysts, software engineers, and project managers.
  • Provides SME (Subject Matter Experience) on business capabilities, such as claims, member, clinical, provider, transactions, etc to provide a translation of business need into technical requirements for both growth and regulatory IT initiatives.
  • Proactively identify and maximize synergies and efficiencies across business systems.
  • Inspire and lead the support team including mentoring, coaching, evaluation, and professional development.
  • Prepare effective business cases for systems improvements and/or alternative new systems, clearly articulating non-financial and financial benefits and costs, and influencing various stakeholders effectively.
  • Effectively manage the department financials (including optimizing software licenses and consulting fees) and ongoing resource management needs.
  • Collaborate with key business stakeholders to foster innovation by combining functional and operational knowledge to identify new ideals for current customer facing products and services.
  • Build relationships and teams across organizational boundaries by effectively communicating, cooperating, and collaborating with all technology and business stakeholders.
  • Manage and guide the testing of applications using appropriate methodologies and tools to improve quality, flexibility, and efficiency.

EDUCATION, TRAINING, EXPERIENCE

  • 10+ years of professional IT experience
  • 7+ years of professional IT management experience in a large enterprise environment
  • 5+ years of experience leading teams and/or managing workloads for IT team members
  • 3+ years of professional Director level experience in a large, enterprise environment
  • Medicare/Medicaid experience
  • Health care industry experience
  • Highly prefer this person to be bilingual (Spanish/English)
  • Prior experience working in a complex, large scale, matrix health system required.
  • In depth knowledge of clinical operations and clinical applications at scale required.
  • Prior experience implementing and transforming large scale, integrated software solutions/clinical healthcare IT infrastructure preferred.
  • Demonstrated Technical Delivery Excellence (thought leadership, on time delivery, SDLC management, project, and program management)
  • Proven experience performing “build vs. buy” evaluation, assessment and selection of software application solutions and required integration.
  • Successful solutions implementation and management of applications, web-based portals, and web services integrated with legacy system are a strong plus, as is a strong base of experience of utilizing standardized integration tools.
  • The ability to function as a hands-on "player-manager" jumping in to help as needed while not losing site of the big picture.
  • Solid understanding of SDLC and experience in leading software development business initiatives. Experience with scrum and other agile development methods is a must
  • Solid understanding of SOX compliancy
  • Business Process Expertise – have a deep understanding of and ability to articulate best practices across core business processes; ability to integrate acquired business into existing business processes
  • Exceptional management & organizational skills enabling real time prioritization, an effective intake process for the team and a strong ability for holding the team accountable to results
 
We’re Making Healthcare Right. Together.
We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:
 
Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.
 
Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.
 
Powered by Technology
We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.
 
          
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 

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Where we are

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Microsoft DynamicsCRM
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What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 2 different health insurance plans, all through BlueCross Blue Shield (HDP & PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have a Lifestyle Spending Account and options for HSA/FSA. We put 4% of your total earnings into your 401K plan and you are immediately vested. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks. Last Wednesday of every month is reserved for WellBeing Wednesday where we don't schedule any meeting that day so our employees can focus on deep work or learning something new.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

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