Director, Incident Response

| Hybrid
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Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

The Opportunity

Do you enjoy the challenges of leading a team of incident responders into the field of battle? Are you fascinated by investigating unusual activity, tearing apart malware, and chasing attackers? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?
Rapid7 offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to improve their Incident Response (IR) programs. Our IR professionals pride themselves on their ability to think critically, adapt to constantly changing attack methodologies, and deliver top-notch IR services. Are you prepared to lead this team in taking on today’s most sophisticated attackers and to help client companies in one of their greatest times of need?

Essential Responsibilities

  • Deliver world-class Incident Response services for Rapid7 customers
  • Develop and deliver on strategies to grow the business and contribute to the success of our clients and Rapid7
  • Build strong cross-functional relationships with other teams at Rapid7 to support the expansion of customer accounts, consistent and unified communications with clients, and an overall outstanding customer experience
  • Contribute to special projects relating to technology, methodologies, research, and a variety of services
  • Mentor and contribute to the professional growth of a world-class team of IR experts
  • Run the business unit, including participating in forecasting and sales enablement efforts
  • Assist in capturing and deploying knowledge of attack methodologies
  • Drive research initiatives to further incident response capabilities and brand reputation through media interaction, public speaking, and blogs
  • Advise clients on security best practices and attack mitigation strategies
  • Provide continuous input to Rapid7 product development teams
  • Actively participate within Rapid7 Community and Security Industry as advocate and advisor
  • Participate in seeking out other opportunities to build appropriate partnerships to drive additional business

Job Requirements

  • 8+ years of professional services delivery and experience in Incident Response consulting and 3+ years experience leading Incident Response teams
  • Experience with and knowledge of network analysis, endpoint analysis, malware analysis, and incident response
  • Experience in enterprise security and how various technologies and processes work together for increasing threat detection and streamlining Incident Response
  • Proven ability to build relationships with and understand the business needs of customers and deliver demonstrable value
  • Proven ability to build strong working relationships with colleagues and partner organizations
  • Bachelor’s degree or foreign equivalent in Engineering, Computer Science, MIS, CIS or related field
  • Outstanding verbal and written communication skills
  • Willingness to travel 25%
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

The vibe of the Rapid7 Austin office is a perfect mix of energizing and inviting. Our vibrant office design, diverse team makeup & monthly events keep the space buzzing! There is definitely a more laidback attitude here in Austin and I feel our office perfectly embodies that while still being a space where we can come to get amazing work done.

Cass

Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Director, Customer Success

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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