Director, Professional Services at Brinqa

| Austin
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If you are looking for your next move and are passionate about software delivery we would love to hear from you. We are looking for an energetic and enthusiastic client services technical leader who is motivated and can bridge the gap between business requirements and the technical solution. As a leader of the delivery engineering team you will have the opportunity to contribute to creating and extending a cutting-edge product leveraging the latest technologies. The position requires some travel.

 

Responsibilities include:
 

  • Ownership of the post-sale delivery of the solutions, including management of the customer deployment

  • Manage delivery of multiple projects through the complete engagement life cycle. This includes ensuring that projects are delivered on-time, within budget, and meet customers’ business and technical requirements

  • Understand high-level business, functional and technical solution requirements, and be able to facilitate communication and coordinate discussions that drive decisions at the appropriate stage of the process

  • Assist in the development of customer communication plans, define delivery team roles and responsibilities on the project, plan and manage project schedules

  • Monitor progress against milestones, deadlines and budget. Manage issues and risks as they come up Oversee projects to ensure progress toward customers goals

  • Drive promotion and adoption of program and project management best practices throughout the services delivery organization.

  • End to End validation of the product solutions from Project Kick off to Go Live & ensure quality deliverables.

  • Ensure that the software meets the specified Functional Specification, Technical Design or Detailed Design Document.

  • Oversee successful installation, integration and deployment of the Brinqa product in client environments.



Required Skills:
 

  • Track record of successful delivery management on multiple concurrent projects to enterprise customers within a technically complex and dynamic environment

  • Good understanding and working knowledge of Cybersecurity and Enterprise IT environments as well as web based technologies for assitance in troubleshooting customer issues.

  • Comprehensive skillset and knowledge of delivering SaaS services to entrprise customers

  • Experience successfully engaging senior and executive management, as well as a diverse group of stakeholders

  • Familiarity and experience managing Information security projects is a plus

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Technology we use

  • Engineering
    • JavaLanguages
    • KotlinLanguages
    • TypescriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • GrailsFrameworks
    • MicronautFrameworks
    • MariaDBDatabases
    • Neo4jDatabases
    • LevelDBDatabases

Location

Brinqa offices are located in the Austin Arboretum area. The neighborhood is located in the northwest portion of Austin and has a relaxed atmosphere.

An Insider's view of Brinqa

What are some social events your company does?

We work hard and play hard! So each year at the end of the year we treat the entire team to a 'destination' EOY event. We include the end of year company meeting and make sure to incorporate local fun! Some destinations from year past include New Orleans, Las Vegas, Nashville and of course the awesome Austin, Tx!

Hilda Perez

President

What are Brinqa Perks + Benefits

Culture
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
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