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Austin, TX

Director, Regulatory Compliance at Q2

| Austin
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Q2 is seeking a Director of Regulatory Compliance who will report to the Chief Compliance Officer. He or she is an internal specialist who collects, reviews information and controls from business units as they relate to FFIEC examination, internal audits, ACH Audits, PCI audits, SOC 1 and SOC 2. The selected candidate will work closely with the CCO to ensure that the compliance program is effective in identifying applicable regulations. Work closely with senior management to create and update policies to ensure they are in-line with current regulatory requirements.


  • Coordinate efforts related to audits, exams and reviews.
  • Build and maintain key relationships serving as a coordination point between business units and compliance.
  • Maintain a proficient knowledge of Federal banking laws and regulations, Privacy requirements and ACH rules.
  • Gather documentation and supporting evidence in preparing for audits and examinations.
  • Work with management to enforce the regulatory compliance program, coordinates with officers and executives to conduct regulatory audits and examinations in accordance with the program.
  • Ensure internal documents are compliant with established guidelines and standards.
  • Review and Update client portal compliance documentation with Policies, Due Diligence Documentation, and Compliance Documentation
  • Ensure all security, availability, confidentiality, process integrity, privacy policies and controls are adhered too.
  • Ensure standard, metric and adherence to Q2 policies and procedures.
  • Participate in Product 360 initiatives to ensure all new products meet Q2’s standards for Security, Audit, Risk and Compliance.


  • Bachelor’s degree in Finance, technology, pre-law, or other related field.
  • Minimum of 12 years of related experience and 5-7 years managing/developing employees.
  • 5-7 years in a financial institution, FS (Financial Services) audit role or FS regulatory compliance experience.
  • Ability to work both independently and effectively within a team environment to ensure individual and departmental objectives are accomplished
  • Ability to interpret and analyze data from various sources to accurately maintain various data files
  • Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint), Microsoft Visio and Microsoft Project.
  • Proven experience to effectively coordinate short-term projects to relieve managers and/or other staff of associated administrative responsibilities
  • Experienced project management skills, with the ability to relate well to people from diverse backgrounds; work as a part of a team and in a collaborative manner with staff, peers, and supervisor.
  • Read and interpret complex documents, such as regulatory agreements and compliance regulations.
  • Proven experience working in a complex and changing organization.
  • Ability Communicate clearly, both verbally and in writing, including the ability to provide technical assistance on complex compliance issues in a simple, straightforward manner.
  • Experienced with Audit Board or similar Validation of Control tools.
  • Experience in Policy Management a plus.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

What are Q2 Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!


Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.


Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.


HR Business Partner

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