Director, Strategic Customer Acquisition Partnerships

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About Self and its Mission:

Self Financial, Inc. helps consumers establish and build credit history. We are a venture-backed, financial services startup based in Austin, TX. At Self, our mission is to help millions of people build credit and save money on their journey toward financial security.

There are about 100 million people in the US who have low credit scores or who have no access to credit at all. Sadly, there aren’t many options for these people. Most banks aren’t doing anything material to change the situation because it’s not profitable for them to do so. Bad credit or no credit history can be barriers to renting an apartment or getting certain jobs, let alone buying a car or house. And if you can get a loan with a low credit score, you’re very likely to pay a lot more in interest over the life of that loan.

Our team is passionate about challenging the status quo of the credit industry by giving people accessible and affordable tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can most benefit from them.

We're looking for people who share a passion for our mission and relate to why we do what we do. At Self, we want to work with people who are driven to tackle challenges, bring unique perspectives, find solutions and help make the financial space a better place for our consumers. We recognize that it takes different people and personalities to make our products – and our company – truly great. We only seek the best.

If you are someone who is equally passionate as we are, we want to chat with you.

 

About the Role:

Self is looking for the next great addition to our Strategy Team. Director of Strategic Customer Acquisition Partnerships will help develop and execute on our partnership strategy related to acquiring customers through partnerships. The ideal candidate has experience in evaluating, developing and closing commercial relationships with top tier companies and executives, negotiating commercial contracts with a deep understanding of fintech, consumer finance including the consumer lending and credit markets.  You have experience building out a sales strategy that involves identifying and validating potential markets, building a pipeline of partners and ultimately closing material partnerships.

This candidate will be responsible for driving initiatives with the strategic partners, collaborating and communicating decisions to executives internally and externally and delivering high-impact/ measurable results.

 

Experience:

  • 7+ years in identifying and closing Strategic Partnerships (not traditional sales) in at least two of the following markets: Fintech, Consumer Financial Services (Digital and Retail), Education, Military and, Credit Monitoring services.

  • Proven track record of growing consumer acquisition through strategic partnerships

 

Responsibilities:

  • Develop a deep understanding of Self’s products, the consumer credit market

  • Helping execute on Self’s strategic vision by identifying, negotiating and closing strategic customer acquisition partners

  • Building out business cases related to new partnerships

  • Contact targeted potential partners to educate them about the value of partnering with Self

  • Partner closely with legal, marketing, finance, technology, partner management and other departments to seek guidance through the process and align on business implications

Why Self? 

There are approximately 100 million people in the US who have low credit scores or who have no access to credit at all. Sadly, they have few options. Most banks and financial institutions don’t make any material effort to address this situation because it’s not profitable for them to do so. Poor credit or a lack of credit history can create major barriers to renting an apartment or getting certain jobs, let alone buying a car or house. Even if you can get a loan, with a low credit score you’re very likely to pay much more in interest and fees over the life of that loan.

 

Self Financial, Inc. is a venture-backed, financial services startup based in Austin, TX. Our mission is to address this inequity by helping millions of traditionally-underserved people build credit and save money on their journey toward financial security.

 

In addition to our positive mission, we also foster an open, welcoming, and fun culture, and take pride in being one of Austin’s best places to work.

 

Benefits and perks include: 

  • Stock options

  • Quarterly bonuses

  • Generous employer-paid health, vision and dental insurance coverage

  • Flexible vacation policy

  • Educational assistance

  • Free Gym membership

  • Casual dress code

  • Team happy hours and events

  • Remote work arrangements/ Flexible work schedule (due to the pandemic)

  • Our downtown office is open for those who want to take advantage of working onsite

 

Our downtown office is open for those who want to take advantage of working onsite.

How we act with each other is how we act with our customers. We are direct, transparent, and respectful, and we hope you embrace that approach.

Self Financial requires all employees hired to successfully pass a background check.

We are an Equal Opportunity Employer.

 

2021-64

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SegmentAnalytics
    • BrazeAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ContentfulCMS
    • MailChimpEmail

Location

Our company is in the heart of downtown Austin overlooking the world-famous sixth street district.

An Insider's view of Self Financial

What’s the vibe like in the office?

We are constantly growing and facing new challenges, but everyone works well together. Our company events are always fun and a good way to get to know each other better. We are a very tight-knit group, and I wouldn't have it any other way!

Joanna

Customer Success Team Lead

What projects are you most excited about?

The best part about being at a company at this stage is being able to build data infrastructure and marketing programs from the ground up. I'm most excited to build out our entire retention marketing strategy to drive increased user engagement. We're utilizing a great growth automation system that allows us to do some really cool things.

Tim

Director of User Acquisition

How has your career grown since starting at the company?

Since joining Self, I've had the opportunity to develop my skills in both our frontend and backend repos. I've also learned a lot about working together with stakeholders to create new features or resolve bugs. I definitely feel like a stronger engineer having worked on this team and learning so much from my colleagues about maintainable code.

Kristin

Software Engineer

What is your vision for the company?

Most financial institutions cast aside those considered low-to-moderate income. We help people with fundamental aspects of financial health – building credit, using it wisely and saving money. My goal is to continue building a company of highly talented and collaborative people driven by a mission of helping people achieve financial stability.

Brett

Chief Marketing Officer

How do you collaborate with other teams in the company?

As a fast paced work environment, collaboration is key. It’s great to work with people who are willing to help each other out. If you have a question, it’s as easy as walking to their desk to ask!

Jorge

Compliance Manager

What are Self Financial Perks + Benefits

Self Financial Benefits Overview

We're located in downtown Austin with a direct view of the Capitol! Being in the heart of the action creates an exciting place to grow the company and make a huge impact for our customers.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Our remote work program includes work from home full-time remote for specific positions.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Equity Incentive Plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
We offer relocation assistance to new employees.
Fitness stipend
We offer gym membership for employees.
Onsite gym
Professional Development Benefits
Job training & conferences
Self offers employees professional development opportunities like an annual individual budget for training.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, leadership mentoring.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
We offer paid industry certifications for specific positions at Self.

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