Who We Are

Overhaul is looking for energetic, analytical, and quality-focused team members to join their C3 Monitoring and 24/7 Customer Support Team as Watch Officers.  Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers’ experiences and our Mission and Vision. 

The Role

The document control specialist is responsible for administering the processes and practices which support documentation compliance. The Specialist will work on all Fusion Hub documentation with some data analytics and report creating.  Additionally, the Specialist will work in close collaboration with Fusion Hub Tech Specialists, the GSOC Manager, and Fusion Hub Director on quality assurance with a key-focus on documentation accuracy, quality, and integrity. This role may also support business functions outside the Fusion Hub.

Duties include, but are not limited to:

• Manage document control processes thru electronic systems and/ or paper base systems. Distribute approved documentation to appropriate personnel, and track receipt of documentation.
• Maintaining lists and postings required for both electronic and hard copy; maintain specific databases in Document Control Department and training records.
• Perform data entry and management in systems (Document Compliance and Process Compliance) and maintain the print/soft copies for all documents.
• Collaborate with teams to complete, maintain an up-to-date Document Control Systems.
• Store, archive, and retrieve the version documents such as certificate of analysis of materials and products, specifications, methods, protocols, and report files.
• Prepare and distribute SOPs, methods and protocols, and other controlled documents.
• Distribute approved documentation to appropriate personnel and track receipt of documentation. Track document approvals and any related activities and ensure on-line documents are updated and accurate.
• Work with other departments to clarify and correct documentation to ensure compliance.
• Organize and maintain the work area and keep up-to-date files

Required:

• Excellent communication skills
• Positive and flexible attitude
• Genuine commitment to excellent customer experience
• Excitement around working with an innovative and collaborative team
• Strong Microsoft Office skills (Excel, Word, PPT, OneNote, with an emphasis on Excel)
• Ability to create and maintain flowcharts

Preferred:

• Experience in office management, document creation, report writing, and data analytics
• Experience in a SaaS field
• Experience in supply chain or related role
• Multi-lingual with an emphasis on Spanish

Our Core Values and how they benefit you as an “Overhauler”
Authenticity, Receptivity and Trust
·      Extremely competitive base salary package
·      401(k) with Overhaul match
·      Flexible working schedules
·      Remote, hybrid, and/or In-office*
Encouragement and Learning
·      Progressive advancement opportunity & career mobility
·      Paid development personal stipend
·      Monthly lunch and learns
·      2 Unique learning systems w/Instructor led content
Wellness and Integrity
·      Rotating Overhaul “Perks @ work” (Discounts and Freebies)
·      Overhaul fully provided healthcare plan
·      Employee assistance & wellbeing programs
·      New Parent/Family/Caregiver leave(s)
·      Daily BAMM time (body and mind movement)
·      Life by design vacation policy

Diversity and Inclusivity Statement 

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.”  All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply!